October 2020 by Summer P.
We tried using both the Penske website and calling the number for Penske to inquire about renting a moving truck. We had questions and wanted to speak with someone. The only option we were given was to contact the rental location. In our case, it was the Home Depot on Maxtown Road in Westerville. When we called Home Depot, they told us they could not answer any questions or help us actually set up the rental, we needed to call Penske. We kept getting referred back and forth with absolutely no help at all. We gave up and rented a Uhaul which ended up being cheaper anyway and much easier to work with.