Petco in Westerville is a well-organized and friendly store that offers a wide range of pet products, including dog, cat, bird, small pet, fish, and reptile supplies. Customers appreciate the helpful and kind staff, who often go above and beyond to assist with their needs. The store provides various services such as full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption, and positive dog and puppy training classes, all aimed at giving pets the best care. Many customers choose Petco for its convenient options like online shopping with in-store pickup and repeat delivery orders. The store has a good selection of food options, including canned cat food and Pro Plan dog food, although some treats like Temptations are limited. Customers value the staff's willingness to help, especially during emergencies or difficult situations, with staff members showing genuine care and patience. Support from team members, including assistance with specific pet needs, has left a positive impression. Overall, Petco is seen as a caring, organized, and helpful place for pet owners to find quality products and services for their pets.
The staff is always welcoming & very helpful & always go above and beyond! Amanda called customer service since I was unable to place an order online for some odd reason & was able to temporarily resolve the issue. She is an asset to the existing & amazing team!
March 2026
Everything you need for a variety of pets. Helpfull staff and good prices
March 2026
The cashier was lovely, and pointed out some clearance areas that were of interest to us, and explained how it worked.
