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November 2023 by Nicole Adams
The staff is very friendly and helpful. Every time I am in the gym, I see the staff cleaning the floors, equipment and the restrooms. Thank you, I appreciate the consistency!
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November 2023 by Adam Jones
Nice clean fitness center and not too busy.
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August 2023 by Lee Knox
I had a membership here for a while and enjoyed it. But one of the managers canceled my membership because someone else was using my account, unbeknownst to me. So I get punished, so to speak, for someone else’s actions. I will not be renewing my membership.I wasn’t called about it, the only notification I received was an email notification me of cancellation and I was trying to figure out what the hell was going on. Asked to have the manager of the particular facility call me and he(Kevin), never called me back. I had called the gym I signed up at, and called the gym where this occurred, and spoke with an employee who told me what happened.
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August 2023 by OH IO
A manager named Kevin at the Lewis Center gym off 23 picks on people. He picked on me enough to make me complain and to use another gym all together. Not everyone is welcome there
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July 2023 by Q
Racist energy. Good workout, but no one would respond to my greeting. They looked away upon eye contact. I'm a power lifter, no grunts or yelling though.. Don't know if it was intimidation, racism, or too much testosterone in the air, but I won't be going back to that location.
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July 2023 by Rolo M
This place is the worst planet fitness in town and that’s a promise. If you are looking to get a workout that matches what you can do outside (walk up stairs, some steps, etc.) perfect place for you!! But if you are trying to build muscle of any sorts all the good machines are always taken + dumbbells + smith machine. Unless it is actually 2 in the morning. Furthermore, the boneheads that workout there are too archaic for a line and people just try to head-first dive into the first free machine they see even before it’s been wiped down.TLDR; good for walking but not any type of lifting as it is always too busy with only 4 smith machines in the entire place LOL
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June 2023 by Mark David
Clean facilities, well maintained equipment, friendly staff. No wait time for any machines.
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June 2023 by Mark “Traveling Cardiologist” David
Clean facilities, well maintained equipment, friendly staff. No wait time for any machines.
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June 2023 by Chris Addeo
Nice Planet Fitness, great equipment & only drawback is their Stair masters are older.In Kettering and Huber Heights all equipment has been upgraded.
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May 2023 by Elizabeth Cullen
Clean facility with friendly staff. I wish that they would get rid of some of the extra cardio machines or the 30-second circuit room that nobody uses and get more smith machines. The only way I can consistently snag one is to come at 4-5 AM and sometimes I like to sleep in. Maybe they are available during normal business hours, but that is when I am working. Today I came at 5 because that is when they open on Mondays, and I had to shorten my warmup to 5 minutes in order to snag the last one.
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April 2023 by Shannon Kochensparger
Terrible customer service. Extreme unethical and immoral business practices. Terrible gym atmosphere. I will be having my friends and family leave one star reviews for you as well bc they have been to planet fitness and experienced the same thing. They are the gym membership nightmare that makes you not want to sign up for a gym membership. I had an account I canceled ten years ago that was never officially closed by them leaving me with a 300 dollar balance. After my dad died I wanted to get back in the gym to help with my depression. They let me renew a membership but then stopped me from coming to the gym bc of the balance. Bc I'm in college full time I didn't have the money and tried to cancel my membership. Shortly after that I had a severe injury and was unwell for months. That whole time they charged my account. They will not work with me even a little and said sorry about your luck. I have been to other gyms before, way nicer than planet fitness and they would always work with anyone to get them back in the gym. Planet fitness is digging their own grave.
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April 2023 by Patrick Rockett
Great atmosphere, plenty of duplicate machines to use. Very clean, everyone was helpful and nice.
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April 2023 by Rachelnal
I love planet fitness. I also love how you can visit other locations and still get the same great service and quality.
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March 2023 by Love A.
It's a Rave at 7am & you can't do anything to make it stop!!! They are blasting horrifying house music at the crack of Dawn & ear plugs can't even make it stop... I'm a grown adult & so are all of the other people here too!! Make it stop!!! Most horrific experience ever... if you have to put the volume on 100-have the courtesy to play todays hits!!! 100 percent offensive location...
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February 2023 by Katherine Heppner
friendly staff that is always working to keep the gym clean & run well! + a good selection of equipment for people of all fitness levels.if you’re looking for a gym where you want to feel comfortable- this is it!
