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September 2023 by Kayla Wright
My daughter attended for two years and only attended the toddler rooms. From 7/2021 to 7/2023. The first center director that was there, was the BEST. Her name was Crystal. Stephanie then stepped in as acting director and then she left. Colleen, the current director that took over is very unprofessional, rude and not friendly. Almost every time my mother, husband, or I picked our daughter up, she was either screaming at a child or just yelling in general. Also, sometimes during pick ups there would be young girls (I’m assuming some of the teachers daughters?) in the room twerking ?After my daughter aged out of the toddler room, she was moved constantly between two different rooms. My husband and I were not notified of a couple room and teacher changes until the morning of drop off. The only reason I am giving 1 star is because my daughter only liked one of her teachers Ms. Bobbie and also because I have to give a star. Other than that I would give NO STARS! In the two years of our daughter attending, there was so much instability and inconsistencies with teachers and directors. There was also a lot of days were the center or classrooms were closed due to lack of teachers or teacher being sick. There would also be volunteers in rooms that we weren’t notified of before. It also smelled dirty and unclean. Before we left, the other Cleveland St. location closed and the teachers and children merged to this location.My daughter came home a couple times with unexplained bumps and bruises. When brought up to the director/teacher, excuses were made that the teacher either forgot to give an accident report or the teacher wasn’t there at pick up to give us the notice. My daughter came home everyday unhappy and over stimulated. The app that is offered is hardly ever updated with meals, naps, or potty times. Safety wasn’t entirely an issue although the door code was only changed once in the two years our daughter attended there also aren’t any safety cameras anywhere. Also, the tuition was raised every time we re-enrolled. I would just stay away. Although I can’t speak to the infant or school aged kids care.
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December 2021 by shakeira russell
My children have been going here since November and when I tell you the teachers in the school age room are the best. I am so thankful for them.
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December 2021 by Bleach Yo
Doesn’t require teachers to be vaccinated!! Teacher tested positive and put all these children at risk!
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December 2021 by Katy Barrett
We love our KinderCare!Crystal & Stephanie are proactive communicators and always very responsive. I truly feel that they know and care about our family. They prioritize health & safety of all kids and teachers in the center.Ms Stacie in the Pre-K class is absolutely amazing! Our son went from kicking & screaming about school to waking up every day excited to go. She provides individualized support for students and frequent feedback to parents.We’ve had such a consistently good experience with our son that I felt completely comfortable sending my infant when I went back to work; and that peace of mind is an amazing feeling.
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December 2021 by Kayla Ward
I absolutely love bringing my daughter here and she loves it even more! She has done so well in pre-k and looks forward to going to school every day. The staff is very friendly and pleasant at drop off and pick up and it’s a fun happy environment! We especially love her teacher Miss Stacie!
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December 2021 by -Meagan -Riley
My foster boys have been attending this day care for a year now. I enrolled them the week that they were placed in my care and I can’t express how grateful I am to have such a wonderful group of teachers to look after them. The care, the compassion and attentiveness of the staff is just beyond my expectations..The boys have learned so much. They take extra precautions during this time with Covid to ensure the health and safety of the kids and staff. This center is really great!
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December 2021 by Barbara Neequaye
Love Kindercare alot, daughter is always happy to go to school because Miss Stacy gives her a hug and says nice words to her. Never seen her this happy as compared to her previous school kiddie Academy. Very friendly stuff and always available to answer ur questions. Would highly recommend kindercare westerville.
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December 2021 by Tiffany Adams
My kids have been going here since last summer of 2019 and they love it here!! My oldest has been going here a little after she turned 1 years old and my youngest has been going here since she was 6 weeks and they treat us like family!!! Crystal and the rest of the staff are amazing!!! I’m just happy that my kids love their teachers!!!
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December 2019 by Predator Race Team
I took my kids to this center up to the point they started grade school, the teachers were always warm and inviting, always filling me in on how wonderful my kids done every day.. They learned so much and were ahead of the game entering into grade school.. The management at this center always greeted me with a smile and a pleasant “hello” always keeping me up to date on anything new going on.. I would recommend this Cleveland Ave. Kindercare to anyone wanting there kids to be well taken care of and educated..
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December 2019 by morris osei
I will give this center zero if I could. The two directors who took over the center lately are a joke, very rude, unprofessional. They don’t even acknowledge you and your child/children when you walk in, not even good morning, bye. The director who was there before them was wonderful, absolutely wonderful, until he was no longer there, and boom this two rude unprofessional woman took over, don’t know why they are the directors with such a stinking attitude.If you are thinking of bringing your child/children here, avoid it, take them somewhere else where they will appreciate your service. We pay for the childcare is not free, yet they treat you and your child like you are nothing. Very unprofessional.The center will have been great if it was for them, don’t know why they are there, was never Announce that the other guy was leaving and this rude unprofessional woman will be taking over, would have moved my child.My son teacher is the best, we have been in this KinderCare for 2 and half years, all the teachers my son has had are absolutely wonderful. We are still there because of the teachers.
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December 2019 by Jacinda Owusu Osei
Avoid this center at all cost. Very very very rude directors, Brittany or whatever her name is very rude and unprofessional. There is always issues with payment, they will charge you service that you have already pay for. They will doing the same with this program the run, learning adventure, due to that factor I unenrolled my child. Today was another problem that I own money, I know ask her (Brittany) to explain how I incurred that amount. She started rising her voice at me, and I ask her why she was shouting at me, her words were, “because she had already explain it to me”. So I ask, does that give you the right to shout at me? She said yes.If a director can abuse a parent, how more children in her care. That means they are very Abusive towards the children. As a director if a parents is even angry, what is your job? She doesn’t qualify to be around children, because her attitude stinks. Very unprofessional and absolutely rude.Will be advice any friends or family to stay well away from this center, and look somewhere else.Where you will be treated with respect.That good for nothing directors, very arrogant, unprofessional, rude. She is anything under the sun u can name of. Am happy my child will be leaving soon. Never in my life would I ever use this KinderCare again, if this rude people are still running the center.
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December 2019 by Nye Searcy
This is such an amazing daycare. My son teachers are so nice, & kind. My son has been going to this daycare for 6 months haven’t had any problems, or issues. They give me a report each day & send me pictures through out the day. I would highly recommend this daycare. Because the teachers care about all the kids.
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December 2019 by Scott Dyer
Written by Kathy Dyer:My husband and I have taken our son to this center off and on since he was 6 months old. So, he has had the pleasure of so many of these wonderful teachers, to help him grow! On top of the wonderful teachers, I have had the pleasure of working with David the former director and then even Crystal and Brittney( the wonder women of the office). These ladies take a lot from me and my husband, the good and the bad. From frustration to excitement, they tolerate us accordingly, and when I walk in, if they are in the office, we always smile and say hello and goodbye. I have never seen anything but professionalism. This current staff is the reason I continue to bring my son there. (Oh, and if this matters, I also pay full price, except a preferred employer discount.)
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December 2019 by Aimee Thomas
i wish i could give this place a 0 star rating. I have picked my child up with a dirty diaper MORE TIMES THAN I SHOULD HAVE. also having to change his clothes a lot because he peed through his diaper..... i thought I found a daycare that could accommodate my special needs child..i was wrong. They kicked my child out without warning which is putting my job at jeopardy. You know the job that pays for the roof over my kids heads and puts food in their stomachs. Knowing my son needs more attention than "normal" children. I feel like they could have done more to help him, like hire a new teacher but they are too cheap. And instead of doing things with the kids in the summer they take the thousands of dollars paid by the parents and pocket it. They make excuses and cancel many of the field trips so they don't have to pay for it.. The school age teachers are horrible. Sitting at the table not paying attention to the kids all while they are all wrestling on the ground & running around screaming. Get some structure.-_- Also, their food menu is not meant for picky children. my kids wouldn't eat a lot of days because MOST kids do not eat what they serve... My FOUR children went here. I took all of them out after they discriminated against one of them. Please take your children somewhere else.
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December 2018 by Kaitlin Powell
Former worker, please don't send your kid here or work here. Not a good place for either
