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December 2020 by OLI D
I see Dr. M and he's great. He really listens to my concerns and addresses them. The front office staff is awesome as well. They don't make me feel bad for bringing along my little ones.
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December 2018 by Heather Borgerding
I also felt the need to write a rebuttal review. There is no way Dr. Hirt should have 3 stars. I was a patient of his from the time I was 19 until 2 years ago when I changed jobs and my insurance is VERY unfortunately not accepted by Dr. Hirt and I had to change doctors. That was almost 20 years of being his patient. He has seen all three of my children from the time they were babies and I have trusted him completely. His office staff is friendly and professional and both offices are clean and inviting. Dr. Hirt is the best!
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December 2018 by Danielle Guntara
I don't usually write reviews but I feel compelled to rebuttal the previous review and give this office 5 stars! I have been a patient for years now and have always been treated kindly with care and expertise. I believe Dr. Hirt and his colleagues to be extremely knowledgeable and trust them with my entire family. I usually visit the Pickerington office and it's true that sometimes it can be busy, but the entire staff run it very smoothly with finesse and a smile! Any business should be so lucky to be busy. I never have had a long wait, if any wait at all. Today I visited the Westerville office and it is great also! Not to mention there is a beautiful collection of frames to choose from! I highly recommend Dr. Hirt and his colleagues for optometry care!!
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December 2018 by Kathy Patton
Also writing a review to rebut the Terry Martin review below. I have a lot of eye issues and sought Dr. Hirt for his comprehensive care, use of technology, and genuine holistic approaches. His office is well-managed and the full utilization of his staff allows for efficiencies and professional growth.
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December 2017 by Terry Martin
Searching for a reputable eye doctor to replace a former eye doctor who had retired. I searched both for practices and for optometrists. I decided on Dr. Hirt based on his experience and testimonials. I called made an appointment assuming visit with Dr. Hirt as there are no other doctors listed on main page of website. I assume he worked in both offices but should not have assumed. I went for a check up. Dr. Hirt's licenses all over the wall and in walks a Dr. Mannarino? The reception area is okay but the set up for the initial exam is tight and unorganized. There were people there waiting on lenses and needed other help and the receptionist handles it all making me feel very rushed in the initial screening. I was very uncomfortable with the situation and explained to both the doctor and Cathy. Cathy then informed me Dr. Hirt was supposed to be there but ended up taking vacation. Feeling uneasy and a bit set up to help a young doctor establish a patient base I excused myself from the appointment. I will not return. I need to trust people that take care of my vision.
