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April 2024 by E B
I came in to switch carriers and buy a new phone. The staff were very knowledgeable and helpful, walked me through the process of switching and setting up to my new phone. There were a few hiccups moving my data but the remained helpful and friendly the entire time.
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December 2023 by Jake
Taylor was AMAZING!!
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July 2023 by DeeDee J
Took awhile but I'm hoping the situation is taken care of. It's like the right hand doesn't know what the left hand is doing.
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July 2023 by David Holt
I was able to get in and out pretty quickly with the accessories and information I went there for.
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July 2023 by Larry Motter
Representative was knowledgeable and very congenial.
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July 2023 by Jennifer Mayle
Excellent service!
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July 2023 by Gary Williams
Excellent service!! Very direct and professional!!
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July 2023 by Marianne Richardson
Denzel was really helpful and knowledgeable took extra time to transfer things and explain them to me. Please go see him—he's AWESOME!
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June 2023 by Cathy Cousino
Taylor at the E Dublin Granville and Hamilton Rd Store was absolutely AMAZING!! She was multitasking and triple and quadruple multitasking!! She undoubtedly does the work of 4 people and gets it right! And in the middle of all that, she sweetly but firmly handled an upset (cursing) client and did it with class!! I Will highly recommend her to all my friends and family!! Thanks Taylor for a job well done!!
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May 2023 by Emily Alexander
Taylor was amazing! Helped my husband and I get off of our parents line onto our own! She hooked us up with all the accessories and was super sweet and answered all of our questions.
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February 2023 by Carlos Garcia
Convenient center to address issues, but with an inconvenient price tag.Needed to transfer phones between two accounts and then activate new S23 Ultra. They offered to transfer data for $30 per phone. I declined stating that doing it myself using Smart Switch would be good enough for a free service, they responded saying that's what they use.I understand that they need to charge for services, but that seemed high. Guy before me had a huge Bill and was surprised. Now I understand why.
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February 2023 by KC Sorenson
Customer rep solved the problem on my wife's phone and set us up with a new plan with more minutes for a little less money. Can't beat that. Thanks to the rep.
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February 2023 by Chris Brown
Terrible experience, the sales person Tyler S. was more interested in making commission instead of helping a customer. Tyler S. had a nonchalant attitude and as a 5 year Verizon customer his attitude and customer service is a terrible representation of Verizon.
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December 2022 by Lori W.
I had my relative die. She was main user and had her significant other on the account. I spent hours upon hours dealing with this location and Verizon customer support and then Verizon owned store at Easton. They still keep sending bills to her name nearly 6 months after shutting her line down less than a week after she died. I have presented death certificates etc... I would never Purchase anything from Verizon, Crappy customer service. Absolutely horrible people to deal with.
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December 2022 by mesfin Alemayehu
I had a great experience at Verizon store today. Tyler was very professional, helpful and knew.
