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March 2024 by Chris Martens
It used to be a great store but stocking shelves and quality control has nose-dived over the last 2-3 years. You can't trust any of the milk, potato salad or other dairy from there. It's under-refrigerated and much is very close to expiration, if not past it. I'm surprised they haven't been cited by health department. Even for the non-refrigerated food and medicine you need to check the expiration date every time on every item. Can't trust them at all.
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January 2024 by Gemyniwoman
I ordered some Photos on line . And I was very pleased.
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December 2023 by Lana G
Drugmart Pharmacy at the Westlake location just needs to shut down due to incompetent staff. Never contacted me to let me know if the meds I needed came in after being told they were out of stock. Then told me they couldn’t fill it because my insurance didn’t cover that particular med. That’s laughable because GoodRX covers most drugs even when insurance doesn’t. I think they screwed up and forgot to fill my order and then tried to play it off that insurance wouldn’t cover, and lied on top of it that they tried to call me. This pharmacy is a joke.
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December 2023 by Geoff Levenberg
I've heard for years, you can find everything at Drug Mart - I got to say, that's right at least 99% of the time. Prices are reasonable as well.
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September 2023 by C. C.
Huge hassle happening Here! In the store doing a return. No issues. Happened to see junior size payday candy bars on sale. Enormous displays of all candy saying two bags for $9. Saw that they had paydays and grabbed two bags. Went to check out and they rang up EACH up as $9. Associate went back and checked on price and said yes they're two for $9. Manager was called to adjust price. I am handicapped and have a difficult time standing. This took a while. Manager Claire came and wouldn't take word of associate and went back to check for herself. Meanwhile I'm still standing at the counter another 5 minutes. Manager said no they are not two for $9. So I didn't buy them.Thinking I might be crazy I went back and looked for myself. Manager Claire was there looking for them also. She said oh they are two for $9. So I grabbed two bags and headed to the counter and then she accosted me and said no no they're not on sale. The smaller ones are on sale only. What a ridiculous experience. It took me half an hour to buy two bags of payday candy bars. I came home and my legs hurt so bad I was not happy at all. Claire get your act together.
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September 2023 by Ronin McKay
Used to love Drug Mart but the past few yrs they've gotten worse and worse with quality.Staff don't know things they should and everything has an expired or almost expired date.Even the things that aren't expired yet are close to it.You can tell that the foods gone stale or meds just don't work, because they're too close to that expiration date.We've stopped shopping there all together.
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March 2023 by Rick Ungar
I just got home from the Drug Mart at Dover and Detroit in Westlake. I wasn't sure who to blame for the long lines at 7:30 on a Friday evening, but once I got closer I realized there are only two registers open and no Management in sight. Sadly, the cashiers, both males, were so unenthused, uninterested and remarkably slow, almost as if on purpose. Never asked anyone about a Drug Mart card including myself, no hello and no goodbye. Surely they can be blamed, but let's not be so re-active.If management would have set them up for success, they most likely would have help. If management were proactive enough to manage from a customer service standpoint, the negative feedback would not exist this evening.
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December 2022 by Amy I.
This store is very close to my house and I frequently run in to get things. Seems like I can get just about anything I need there, holiday decorations fresh fruit, medicine, cleaning products, and birthday cards/gifts. This year I was able to order holiday cards from the photo center and they are beautiful! And the staff is always kind and helpful, I've always had good experiences!
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June 2022 by Alex Bennett
This is my GO TO DDM location in the area, they have everything here and the staff is great. Highly reccomend.
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May 2022 by Malek Asfar
Good place for shoppingNice peopleAffordable pricesThey offer great deals
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October 2021 by JJ J.
Haven't been to a Drug Mart in long while, but I stopped in today around 9:30ish for a few things and when I was about to check out, a customer service rep lady was so gracious to notice I was ready and told me she'd ring me up when she was stocking the shelves. There was something about her that told me that she cared about customer service by her actions and the interactions she shared with me and the next customer in line -- It was great to see and encounter.
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October 2021 by Malek Alassfar
Good place for shoppingNice peopleAffordable pricesThey offer great deals
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October 2021 by Alibaba Hamed
My family and I have been coming here for years friendly service great prices! Very Friendly and professional staff recently ran into an issue with scammers On a gift cards I purchased ! Mike The assistant manager handled it with care and interest very professional and respectful gentlemen. Doing the most to to help out and resolve the issue. My family and I Will definitely continue to come here for the rest of our days! Someone please give The assistant manager Mike a raise he really deserves it!
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April 2021 by Daniel Morris
The store is clean, well organized, quiet, and the staff always friendly and helpful
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February 2021 by Zoe Kobie
The employees are very personable and caring.
