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November 2023 by Melissa B.
Great variety and service . Loved the atmosphere. We found so many interesting things to take to a party including some lovely flowers for the hostess .
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May 2022 by Jim M.
Ordered food through deli and prepared foods for a special family event that was time sensitive. Upon pick up found part of the order wasn't ready. Upon delivery at event discovered croutons were not on the side as requested (gluten concern) and the salad dressing was not included. To be fair the food was delicious but order accuracy and inquiry response was not. called after event and spoke with a manager who said he would address the issue and woudl issue a partial refund to our paid $245 bill. no refund was issued. Called back days later snd was told to ask for deli and prepared managers. I give up- shopper beware! Quality control issues abound!
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April 2022 by Howard L.
Honestly this is one of the best stores at the mall! Located at the end of the mall is this place. I have found so much home decor that's amazing, appealing, stylish at decent prices too that I would love to have shipped here to Chicago and not just that, they even have food, beer, munchies and so much more. Staff here is friendly. This place is amazing that there's so much to envision when you shop here.
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April 2022 by Thomas I.
Wanted a quick lunch... not so fresh today. Checkout was quick and easy. Grab and go food... beware
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February 2022 by Tiffany S.
This is my go-to regular shopping place. It is clean, the people are so friendly and of course there is a huge variety of all of the foods my family likes to eat! Chris from Catering is awesome, and I also really like going through Cheryl's 's checkout line. Both of these ladies make the shopping experience more fun than it would be otherwise!
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January 2022 by Big Baby D.
If you like produce that goes bad within a few days then this is the store for you! Aldi and Marc's have superior produce close buy - save yourself a trip to the garbage can and shop for your produce elsewhere. This is not an isolated incident - happened many many many times. I wouldnt shop here ever again but my wife has celiac and there are certain products that are only available at certain stores. So I have to come to this place - no issues other than the trash produce they give out.
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June 2020 by Elizabeth S.
Really disappointed that management does not require customers to wear masks during a global pandemic. We won't be able to come back here since so many people chose to spread their germs around the store by not wearing masks.
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April 2020 by Ed S.
The old Giant Eagle was so bad,in so many ways(even for a Giant Eagle) that I stopped shopping there in the nineties even though I live less than five minutes away. The new Market District is just a re-branded Giant Eagle with higher prices and worse customer service,if that is even possible. With all the other options in the area I won't be coming back here anytime soon.
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April 2020 by Diane T.
Final visit today after Customer service Rose C was extremely rude and disrespectful. I have been to many grocery stores in the area and have had too many bad encounters with this Westlake Giant Eagle store. Unwillingness to help on numerous occasions and produce that is bad after one day of purchase. I have been shopping here for sometime and plan to shop elsewhere from now on.
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February 2020 by Mark T.
The location and selection are great but there needs to be retraining. So many times my wife and I go in and cannot find what we are looking for and there is no staff on the floor. So many times all the staff is up in front oof the store talking to each other. They need to have more staff on the floor helping people. It's terrible when you have better customer service at Walmart.
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February 2020 by Mark M.
My god. I used to like everything about Giant Eagle but just had a nightmare of an experience. The self checkout simply doesn't work. Had to wait for help 6 times and what is this "pay for bags" policy? Are you kidding me. What's next, restaurants will start charging you to use their Plates or Togo containers!! Never going to another giant eagle again. Please Wegmans....come to Ohio.
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November 2019 by Shawn R.
This is the best grocery store in the area! They have a lot of options for food compared to Fresh Thyme etc. I was surprised they even have dry aged beef here! I was here on a work trip and I stopped here several times throughout the week in effort to eat healthy. Be sure to sign up for their perks card to get their weekly deals on certain items!!
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November 2019 by Marie O.
Omg! My first visit to Market District supermarket in Westlake! Love, love, love it! Market District covers all of your culinary needs.... From vast variety of fresh produce, freshly baked breads & pastries, awesome olive bar, great selection of lunch meats and cheese in their large deli, great poultry-meat-seafoods dept, huge selection of wines & beers (liquor licensed), etc! Market District offers a dine in area where you can enjoy freshly made meals, sandwiches or help yourself to their salad bar! You'll find a bar serving your favorite adult beverages while enjoying Flatscreen TVs! Market District even has a drop off laundry service! Needless to say, there's banking services and a pharmacy! #SatisfiedCustomer
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November 2018 by Mike H
The customer service for this particular pharmacy is outstanding for their customers. My significant other has a chronic disorder that requires numerous medications to keep her symptoms at bay, the people here will bend over backwards in order to make sure things work out.