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March 2024 by Cory Roberts
Great service and communication.
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February 2024 by Joey
These guys are extremely knowledgeable and I think all came from dealerships. This is the only Euro shop in Cleveland area I would trust with my car!
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January 2024 by Tyler Bleile
The best euro shop around!
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January 2024 by RandomGarage
If you need work of any kind done to your German vehicle, this is the place to go! Staff gave me a great price on a new RSR clutch install on my GLI. Super pleased with the process and communication along the way, these guys know their stuff when it comes to VWAG cars. Will be back for any future work that needs done!
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December 2023 by Guy R
Great shop with a wonderful waiting area. Had a problem with a part ordered and it was corrected within a week. So far so good and I still be a returning customer for sure
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November 2023 by jp j
Just entering the tuning world.
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September 2023 by That guy
Amazing did a huge amount of work on my car and did it quickly,friendly staff and won't recommend garbage parts that will fail
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June 2023 by Sam M
Wonderful shop with incredible, knowledgeable, talented technicians and friendly staff. You can expect your vehicle to be tended to with the utmost care and attention to every single detail and then some. It was an enjoyable experience to do business with HS Tuning, and I would refer anyone and everyone with a German vehicle to get it serviced here.
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March 2023 by Amanda Johnston
I have been to a lot of dealerships and aftermarket shops over the years, and HS Tuning has blown all of those experiences out of the water. Everything from scheduling the appointment, to the communication, to the drop off, to the pick up was seamless. KC was so friendly and helpful with questions and getting payment, Matt was very knowledgeable and informative when it came to discussing different tunes, parts and processes, and Jeff was an absolute pleasure to talk cars with even when I showed up after closing time. They did an awesome job with my car and I fully plan on taking my car back there. I absolutely recommend HS Tuning and any of their services.
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February 2023 by Ryan B
I have nothing but amazing things to say about this shop. This review is honestly long, long overdue. This place has an absolute powerhouse of employees. They are respectful, kind and clearly hard working. Not to mention the prices are absolutely ridiculous. They are completely affordable (this is compared to 5+ shops I have personally called for estimates and shops I have been to for services in the past) I am nothing but satisfied from my experiences with this company. *Well done*
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January 2023 by Geoff Finn
Really impressed with the team, they are very concerned over service, and deliver! Appreciate the work performed and their interest in understanding what I want on the front end, setting expectations, and inquiring on my satisfaction after.
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November 2022 by randy greene
I recently bought a 2021 Audi Q3 from a VW dealer - and unfortunately - the car was from Canada. I didn't think this was a bid deal - where the car came from - until I realized that the Digital Dial for Speed was in KM and couldn't be changed by their service department. They said they didn't have the tool to do it - and referred me to AUDI. I did take it to Audi and they also could not change it - everything else on the Cockpit can be changed to Miles - except the large digital number inside the speedometer. After lots of research - I discovered there was a process called "long coding" in which a tech person can go into a car and this can be reprogrammed. My Audi Service Mgr told me to try HS Tuning - which is where they send customers they cannot help.I'm happy to say - after driving this almost new car with a black sticker covered up the KM (it is hard to drive and see 100 on the dial when you are really only going 60) - they were able to get this changed for me! This makes me so happy and they were a great place to do business with. Once my car is out of warranty - I would actually consider driving 45 minutes from Medina to Westlake to have them service my car. Thanks to everyone over there for taking the time to help me fix this!
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October 2022 by nhra68
Stage 1 APR tune on my A4. 100% recommend these guys, absolute professionals, got a tour of the shop and they answered all my questions. Whole process took about one hour and the car is noticeably much faster. Overall extremely satisfied and impressed with the whole operation. Will definitely be coming back.
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July 2022 by joey bedrosian
I have not yet purchased anything from this company but did reach out with some questions on compatibility and other technical questions and wow - their customer service is top-notch. Christoph F was continuously quick to reply, kind, courteous and professional. You can tell this is a great company with the amazing support they provide. I look forward to spending way too much money with them!
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July 2022 by Matt Bohach
Great place to service or tune your ride. Helpful staff and nice selection of aftermarket parts.
