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December 2025 by Jake Jacobs
David at the Crocker Park store exceeded my expectations. I’m not a shopper, especially for myself, but I needed a pair of pants, shirt and a tie. I was in out of there in 30 minutes and was able to come back within a few hours to pick up my hemmed pants. Thank you, DAVID for a great experience. 😎
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October 2025 by Monica M
Came here to get a bunch of new work attire for my fiancé. He came to this location and the wonderful gentleman Jack M (store 818) was extremely helpful. We left with several pairs of pants a quite a few dress/casual shirts for him!! Thank you so much. We love the Crocker Park location! Service is unmatched
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October 2025 by Nicholas Baker
Loved it great staff and awesome attire got my suit here and got a perfect fit they know there stuff here
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October 2025 by Wil Bethune
Dante was great! Quick and easy!
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September 2025 by Drew Ashley Grethel
This will be my first and only suiting store for any future event! After having the worst and most stressful “appointment” for a wedding rental suit at a popular store nearby, Pete and the team gave us an experience that more than made up for it. Catching others measuring mistakes and more. Pete provided my dad, brother, and I a memorable and lovely experience I truly cannot thank him enough.
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September 2025 by franks
Westlake store was very helpful and patient, Jack the salesman was great.
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August 2025 by Derek Arnoczky
Dante was a huge help and very professional!
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July 2025 by Joey Novess
I worked with Peter at Joseph A Bank and he did a magnificent job! He is meticulous, attentive to detail, and exceedingly knowledgeable in men’s clothing. He made for a great experience and overall I would highly recommend him and this location.
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July 2025 by Caitlin Cole
We were helped by Peter and it was an amazing experience! my Fiancé already has his tux so we just needed tuxes for the groomsmen and fathers. We were uncertain on style/color to compliment the tux my Fiancé already has, and Peter had great suggestions and advice! He had a good sense of humor, was pleasant, and super helpful. Found out after that he has decades of experience with the company. We highly recommend the Jos. A. Bank at Crocker Park, specifically for Peter!
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July 2025 by Brian Cook
Joseph A was easy to work with and went above and beyond. I made a unilateral mistake on not getting my suit tailored in time and they had a very fast turnover with great communication along the way on a reasonable rush free. Trustworthy and honest company. Will use them again.
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July 2025 by Patton Fickett
I worked with a young man named Tony (maybe Anthony and Im miss remembering the name).
He, as well as what I'm assuming the manager on duty were excellent to work with.
I came in with a simple question about men's footwear, was recommended a few brands, went over to the Nordstrom's rack across the way, came back into Banks, and ended up walking out with a pair of shoes as well as a shirt.
An excellent experience, and a true example of how you don't need to sell a product, but sell an experience that makes customers want to purchase from you.
As a budget conscious consumer, I can happily say I'll be a repeat customer.
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July 2025 by Keenan Arenth
Peter did an amazing job helping us pick styles of suits for our wedding. He took his time and did not rush us. He helped us bring our vision to life. He genuinely enjoyed his job and made what could have been a stressful experience a fun one! Everyone in the store was very professional and helpful. They had lots of options and allowed me to try on a full look.
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July 2025 by Malcolm Allen
⭐⭐⭐⭐⭐
I cannot say enough great things about my experience at this Jos A. Bank location, especially thanks to Jack Morrow. I came in during a difficult time—my grandmother had just passed, and I was trying to find something appropriate to wear for the funeral. The only dress code was that men wear purple ties, her favorite color. I’m not someone who dresses formally very often, so I had been struggling for days to put an outfit together that felt right.
I had actually been in the store the day before but didn’t receive much help. Fortunately, when I came back, Jack was working—and he completely turned the experience around. I found a sport coat I liked on the clearance rack, and from there, Jack built the entire outfit for me. His attention to detail, patience, and genuine care made an overwhelming situation feel manageable. He didn’t just help me shop—he helped me feel confident and put-together for a very important and emotional day.
This was hands-down the best customer service I’ve ever had in any retail store. Jack’s expertise and compassion went far beyond what I expected, and I truly hope the company recognizes how valuable he is.
Thank you, Jack—you made a big difference when I needed it most.
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May 2025 by Ray Damage
They really need more people working here. One person to do everything is completely unacceptable with how busy it was both times I was here.
Would not come here again. It's a 15 minute wait just to talk to someone minimum. And then every step in the process is about a 10 minute wait.
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May 2025 by Rick Batyko
I needed a couple of suits and shopped at national department stores and a national men's only chain. All were deeply disappointing in service and selection. I tried Jos. A. Bank for the first time and was wowed! The personal service and knowledge of the sales staff is extraordinary. I have found my new clothing store!
