-
March 2024 by George Paskert
Fast service. Honest and friendly people.
-
March 2024 by Dan Pedersen
Super helpful and friendly staff and excellent service
-
March 2024 by Michelle Windows
I had the best customer service by Denine. She is very friendly and she knows her stuff. You just don´t get customer service like this anymore.
-
February 2024 by Dan Gallagher
Tire light came on while running errands. Called and they fit me in right away to plug a nail I picked up somewhere on the road. Super fast service.
-
February 2024 by Ross Newlove
I had a difficult tire issue that they were able to resolve very quickly!
-
February 2024 by Dean Portman #21
This is the most LIT tire and battery store in Ohiobeen going here for years! Love it! They are friendly, fast, honest, and a pleasure to deal with! Never had any issues with them in 15+ years of dealing with them. No complaints my whip is perfect for picking up the ladies for dates and driving to hockey practice/games
-
February 2024 by Gail Chappell
Got an oil change yesterday at the Westlake NTB. I was able to get a same day appointment and the car had been expertly serviced and I was out the door quickly. Prompt, expert service and all done with a smile. I'll be back for future car upkeep! 5 stars!!!!
-
February 2024 by Adrian Higgins
Had a set of tires that only gave me 30,000 miles were warranted for 40,000. One of the rear tires the belt failed. The Westlake, OH location would not honor the warranty so bought 2 new rear tires there but they wouldn't do a rear alignment. I called customer service line and area manager Steve returned my call. He offered me a free rear alignment. Be sure to do your tire rotations or it will void your warranty. No computer records to advise you when service is needed,keep your receipts. Thanks again Steve for treating me right!
-
February 2024 by Dan
Bret was great to work with. He knows his stuff and explains everything.
-
February 2024 by Allan Soros
Quick and excellent service
-
February 2024 by susan
This location at Westlake is the best place ever saved my whole day I’ll never forget it thank you
-
February 2024 by Christopher Jones
Couldn't have asked for better service in westlake NTB from Jonesy the store manager to the lube technician, fast service, knowledgeable and professional. Love the tires on my truck!!!
-
February 2024 by James Zappitelli
Huge shout-out to Bryan J. at this location! He was extremely friendly and helpful with letting me know what my vehicle needed. He was kind and did not pressure me into buying . He was able to answer all my questions and with honesty as well. I appreciate his knowledge and trust his experience when I bring my car in. Thank you Bryan for the great Service! ? I will be back!
-
February 2024 by Michele Garten
The Westlake Ntb store is one of the most amazing places that I have gone and had service done to my car and came out satisfied with the price and the service. All the workers there are awesome. I definitely recommend this place to anyone who is looking to get the car worked on. I know I’ll be going back.
-
February 2024 by Sarah Urbansky
Called and spoke to Jonesy about tires for my vehicle. He was able to get the tires in very quickly. When I showed up for my appointment, everything was there and ready to go. The team was friendly and professional while I waited for the tires to be put on. Very good experience with the team in Westlake!
