-
March 2024 by Omar Dalbah
Our server Joey was amazing. I’ll be asking for him again?
-
March 2024 by nellie bykova
I went for the first time for my mothers birthday. I called to book on a busy day and a wonderful worker name Fatima was able to make the accommodations for us to have an amazing celebration. Our server was well versed and knowledgeable and the food was beyond fulfilling. Thank you for to the staff in Westlake for letting us enjoy our night and create a positive memory.
-
March 2024 by Emily Campana
Had a great date night last night at Texas de Brazil in Westlake. Ryan and Lauren were our servers and both were fantastic, checking in often and making sure our experience was the best. Would highly recommend!
-
March 2024 by nikki bowditch
I never take the time to leave reviews but I have never genuinely felt like I didn’t want to pay for a meal until today. The service was good, our server was very kind. The issue is the food. The meat is so bland. Every piece we got was so chewy & fatty we could barley eat it. The salad bar is the only decent food in this restaurant. We tried to stick it out & wait for something good to come around but it took at least 10 minutes between each meat so we eventually gave up & left. $170 & we had to stop for food on the way home because we didn’t even eat. Do yourself a favor & do not eat here.
-
March 2024 by Will Madan
Omar provided excellent service with a positive attitude which complimented the delicious food well, will definitely be here again!
-
March 2024 by Plymouth Villa
Great food and service. Not as romantic or intimate as I was expecting but it didn't disappoint.Parking: Parking garage, paid $2.00.
-
March 2024 by Mr. V
The staff was fine, and the plane looked nice. I understand that this food is certainly best enjoyed at the restaurant, but I have never had such awful carryout. Seriously. The ribs were so overcooked and dry that they were inedible, despite my persistence. Imagine beef Jerky that had been left out for weeks and then cooked. The chicken and pork were also amazingly dry but consumable for those with adult teeth. For a place that specializes in meat, I am mystified. The sides were about the only redeeming element, and they were just o.k.
-
March 2024 by EnergizerBunny99
The food is exquisite, the decorations are very tasteful and service is top tier. Management even comes to check that each table is satisfied. Great place to visit for any occasion.
-
March 2024 by
Service was generally lax and not up to standard. We were a party of 8 friends gathering after not seeing each other for some time. Several guests drove over 2 hours to be present, and another flew in from out of town. I went out of my way to purchase gift cards and place all meals on one check that I could transact and handle easily. So I collected all the payment from each person for dinner, a soda, tax and gratuity. Then, anyone having alcohol would receive a separate check. Ultimately, a single person picked up all the alcohol on one check. We were at the large wooden table in the kitchen corner. The 4 top with a mom, dad, and child were too close to us. Every time a carver came round, they had to carefully navigate between our tables, too close for either table. Eventually, when the smaller table left, I pushed the table two feet away from us, which appeared to place it back in its desired position. The server did not practice good eye contact passing through her tables, which could have allowed her to actively read the cues of the table better. The clearing of plates and refilling of beverages was just OK, not good. It was difficult to get well done anything, so I requested at one point the server to see what they could do for three of the guests myself included. This may have stepped up but only marginally. There was a discussion of the dessert tray coming back in 10 min, which the server should have brought before we hit the end of eating as the chances of buying dessert would have increased. After 20 minutes and no dessert tray, I requested my check. I was surprised that I never saw either of the two managers touching tables, ours, or others. Maybe this is no longer the custom of restaurants in 2024. In closing, I believe the server tried and did just OK. I do not think they had the deeper training to do a great job and create the lasting deep experiences that you should be known for.
-
February 2024 by Marcus Massey
Food and my server Joey were amazing. One of my favorite dining experiences in all of Ohio.
-
February 2024 by Tran Minh
I went here few times,but last time was really bad,short of food,bad customer service.
-
February 2024 by Zee Zigman
They sat my party of four in a side room with only five tables. The gauchos barely came around with meat. Of the dozen or so meats, we were offered only six of them over one and a half hours, even after we asked twice. To be clear, we didn’t complain - only when the servers came by and asked if we were done, we said “No, we aren’t eating because no one is bringing us any meats”. Terrible and expensive experience. Left hungry after spending almost $300.
-
February 2024 by Mz D
All you can eat
-
February 2024 by frank nunez
WOW, should I say anymore? We all enjoyed our visit tremendously. I think I left with a full stomach, yes, I did feel, very full, tummy...Parking: Plenty of parking...
-
February 2024 by Mathew Adkins
Usually love this location; Beachwood is trash. However, all of the meats but 2 were over cooked. I asked the meat server before every one and they'd say it was Med-Rare, but as soon as I cut in, it was Med to Well. One server got an attitude with me and said it's better well-done. I told main server, manager, and the meat servers that I'd like Med-Rare and it just wasn't happening. So I thought I'd at least finish my meal with a bowl of Lobster Bisque, but that was dried up and burning. I hope this one isn't turning into the dump that's on the east side. I frequent the Crocker Park location, so let's hope ?.Vegetarian options: The appetizer bar has great options for vegetarians, but not vegans.
