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“Wendy could not have been more helpful with our trailer rental. A blown trailer light fuse made our experience a bit more “fun” but Wendy waited patiently as we ran to the auto store down the road. She was kind and understanding in a less than ideal situation.”
“Storing your items can be stressful. Extra Space Storage - Avon, went above and beyond to ensure that didn't happen. Very helpful, friendly. Follow up time was fantastic. 100% recommend.”
“Fantastic experience,. Aaron, if I'm remembering the name right, gave me fantastic support on the first of September at the w130th location in Cleveland when I was having difficulty with my keys. Awesome service, awesome employee. He deserves a raise.”
“I have rented a U-haul truck from them twice in the last couple years, and they have been wonderful. The owner is friendly and helpful! I will continue to use their services, and recommend them to others. - Thank you!”
“I had a great experience renting from this location. The staff was friendly and helpful. The rental van was clean, well-maintained, had modern features (CarPlay, backup camera, etc), and got decent gas mileage. Reservation, pickup, and return were all quick and easy. I have already booked my next rental with them. Highly recommend.”
“Took 16ft truck from Ohio to Texas. Avg 10mpg. Truck was comfortable with good AC. Tires were good. Top speed set about 77 but you don't need to go faster in that kind of truck anyway. Just beware of that limit when passing other trucks or you'll upset the four-wheeler behind you. LOL. It will teach you to have patience with the big-rigs.”
“We had an excellent experience at the Avon, Ohio U‑Haul location. Wendy was fantastic to work with. She was friendly, thorough, and incredibly helpful. She explained everything clearly and made the entire process smooth and stress‑free. We will absolutely return to this location for future rentals.”
“My first time renting a truck for a personal move. Taylor was patient and kind in guiding me through operation. The rental was clean and performed easily. Pricing was reasonable and return process was easy.”
“This place was amazing had a truck waiting for my swap applied new tires and had the mechanic check everything in front of me very thorough and very fast! I recommend going here and ask for Madison deemer and jesse Buchanan to deal with wonderful people”
“We arranged for a U-Haul truck at a local dealer. Signing up was flawless. Then when the day arrived for pickup our location was changed and we had to drive several miles away. It was an inconvenience and this possibility was never mentioned at signup. Otherwise I would have given them a 5-star.”
“Site needs to make people aware that U-Haul is INSIDE of Ace Hardware! We were going in circles and caught a glimpse of U-Haul trucks in the back of Ace!! Conor was very patient and truly helpful...THANKS CONOR!”
“I rented a truck today from this location. I had a small issue with the truck information and the rental person had it fixed in no time. She was pleasant to deal with and even though it was Friday afternoon and her shift was over, she took care of the issue and I was on my way. Great experience and great price. I will certainly go back again.”
“Awesome service from the person at the counter to the person checking in the rental when I returned it. Super-clean and easy to get in and out of the lot. Would definitely recommend this location to others! Thanks for making a stressful moving day easier!”
Open 24 hours
Backside Door, 15330 Brookpark Rd, Cleveland
Truck Rentals
“Called several repair companies near by after our trailer broke down on 71 last week. Only one company that answered was able to make it so we could meet our deadline. These were the guys. They were a little pricey but it was money well spent to get us back up and running.”
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“Don't worry U-Haul location, I'll give you a good review so maybe people can trust based on my experience here. Ever since the new drug mart opened way back when, I always wondered what was down in the dungeon below the parking lot? Well, I finally found out that it's a U-Haul and storage place. Who knew? While I did request the 10' truck, they ended up giving me a van as that was the only option in the area, but it still got the job done despite it taking a little longer than I was hoping since the 10' has obviously more space to accommodate. I was flexible. Service was good here overall, and didn't run into any issues. I do wish they did some cleaning in the back of the truck as it gets pretty dirty inside. Other than that, U-Haul is great and relatively cheap option for all your moving needs.”