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February 2024 by Kelly Rice
Thank you for your kind, patient assistance today with my 80 year old father. The Portsmouth bank was NOT helpful. We appreciate the customer service at the Wheelersburg branch!!
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May 2023 by Dustin Holbrook
Terrible, terrible, terrible customer service. Long time customer with significant accounts too. This branch and the corporate us bank can’t get on the same page account their products. I’m trying to open an account to share with my 16 year old. It’s open but doesn’t work. Go to atomic.Update: Just went to the local atomic credit union. Opened an account for 16 y/o in 10 minutes. Walked out with a fully functional account and debit card. They were friendly and new exactly what they were doing. Your branch should go shadow them.
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March 2022 by SFC Retired
By far the best U.S Bank drivetru in this area, great service
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October 2018 by Denise Coriell Cantrell
I just went thru the drive thru at Wheelersburg branch of US Bank. I attempted a very simple transaction of cashing an $53 5/3 refund escrow check and an $86 Delta Dental reimbursement check. I provided my Drivers license along with both checks that have my complete name and address matching the account and my DL. Btw, I cash a DD check every month there. The teller requested my full account number or ATM card and I told her I didn’t remember my account number but cou
