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November 2021 by April ThompsonDavis
I like the place I didn’t have no problem until it was time to return my deposit and you got to sit and chase around for your deposit and keep calling and coming up here for your money but other then that I like it
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October 2021 by Tamika Cotton
We just had our wedding and reception here and I will never rent this place again. I wasted my money because all of our guests stayed outside most of the time because it was sooo hot inside. We told multiple people and they claim to have brand new furnace, then the next day guest was blamed for turning air off .. IT WAS ALWAYS ON AND NOT WORKING PROPERLY ...
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August 2021 by kamala sharma
Horrible place, please don’t waste your money on this hall. It was really dirty when we arrive, but the manager told us to clean it after our function. There was cockroaches everywhere and the whole bathroom area smells like pee. They also told us we’d have about 4 hour to decorate the hall before our function, but at last minute he bailed on us.
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August 2021 by Dhan khanal
Horrible place to rent for any events and costumer service is horrible as well. Also, it smell like pee
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February 2021 by Bhim Lal Bastola
Great customer service.
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September 2019 by Kathie E.
Thank God this place is under new management! The previous owner had absolutely no customer service etiquette and did not care enough to put his profit back into his business, ie dirty carpets and damaged banquet chairs. He also had a very dismissive and a 'it is was it is' attitude. Because I needed a venue on a specific date(all venues I called were booked on that date) and that allowed me to bring my own food and alcoholic beverages, I felt forced to enter into a contract with this person. But due to unforeseen circumstances, I had to call today to cancel my contract - and actually very happy to do so because I hated the thought of giving my money to this person. Surprisingly, a man by the name of Argun answered the phone and explained that he was the new owner of Crossroads. I talked with him about my experience with the previous owner and he stated that he is in the process of replacing all of the chairs and carpets and doing other things to make the venue more appealing. He appreciated my concern and stated if I am ever in need of a venue again that he would make sure I would be satisfied with his services. This is what customer service is about. If I actually had to use this venue under the previous owner my review surely would have been very negative and I would have warned people about using this venue, as was in the previous reviews under the previous owner. But now after talking with Argun, I would invite you to check out Crossroads Wedding and Event Center. I appreciated his customer service on the phone, his wanting to give the community a venue to be enjoyed by all as well as wanting to put his customers first! I
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September 2019 by Miss Champagne B.
We rented out this space to celebrate my grandma's 80th birthday and we had a blast! Space was more than enough and we were able to bring our food and drink. Unlike other locations that make you use their vendors, or have a minimum order for food/drink, you can save money and use your own preferred vendors or cook yourself. This is a great place if you are on a tight budget. The parking is free and they offer 3 rooms at different sizes and different rates. You will have to clean up after yourself and put everything back as you found it in order to get your deposit, however, you are paying a low price as well, so it works out in the end.
