-
March 2024 by Lady Louise
Pharmacy drive-thru issue
-
December 2023 by Jazzz Tea
THEY NEVER ANSWER THEIR PHONE HORRIBLE SERVICE
-
November 2023 by Ronald Withers
It's seems every time you come be ready to wait at least 45 minutes to an hour
-
October 2023 by Missy Davis
This is horrible. For 3 days no one has answered the phone. Call in prescriptions. No knowledge. Refills aren't all filled when picking up. This is so unprofessional. Especially when your trying to do follow up so as usual not a wasted trip. Time to change pharmacy ???
-
June 2023 by Frank
20 people in line, only 1 person servicing, 6 pm evening, absolutely terrible experience.
-
December 2022 by Ruth Bell
The staff is GREAT. I hate to have to change pharmacy. They always have meds ready. I love Kroger pharmacy. People are always nice and helpful
-
November 2022 by Jason S.
This Kroger is an absolute trash hole. No, I do not recommend this place to ANYONE. Every time I go to this store there is something outrageously wrong with the place. I have been frequenting this grocery store for a long time because it is literally a block from my house. However, I will drive 10 miles to Giant Eagle from here on out. I've had it with this place. If it isn't rotten meat, freezer burnt food items, or not having common goods in stock, then it's the horrible customer service. The managers all have attitude. They are not helpful in the slightest. They are lazy and don't care about this store one bit. Today I walked to the grocery store with a $3 off manufacture coupon for a 90oz or larger Tide product. I get up to the checkout and the lady tells me she's going to have to see if I am allowed to use this coupon. What do you mean see if I am allowed to use it? So after standing there for almost 10 minutes while she goes and tries to find somebody to speak with, she comes back with the customer service manager, and they both tell me I'm not allowed to use that coupon. Why am I not allowed to use that coupon, because corporate told them no one's allowed to use coupons for laundry detergent over $1. That is the most outrageous ridiculous stupid thing I've ever heard. So I can take this coupon to Target or Giant Eagle or any other store and use it, but this store will not allow coupons larger than $1. It's the most absurd thing I've ever heard. Talk about screwing people. I'm done with the store and I'm not ever going back. And I would tell anybody reading this review, don't go in there. It's filthy, and the associates are rude as hell.Oh by the way, I called their corporate, and they tell me there is no such policies. Manufacture coupons are good for their stated value.
-
May 2022 by Pamela B.
I've been a long time customer of Kroger but when I moved to Whitehall from Dublin, I was shocked at the difference between the store I've shopped at for 22 years on Sawmill Rd and this one on Hamilton. It's not a big deal that the store is much smaller, but the fact that it's filthy, is. I've experienced spoiled meat past it due date on the shelfs, a huge dark and leaky, water damaged ceiling that was dripping water on the food and the floor in the milk & dairy area and shopping carts full of items that need restocked by staff, filling and entire lane in the front of the store, blocking any customers from getting any items or even shopping in this area of the store. Good luck if you try to purchase deodorant here.... Cashiers are also rude and expect you to scan your own groceries, even if you've been waiting in line to have a paid cashier ring out a half a cart, full of items, way too many items for self checkout. I don't work at Kroger and I don't plan on ringing up my own groceries anytime soon, that's what cashiers get paid to do there, that's their job, not mine. Thank goodness I'll be moving back to Dublin soon and I'll be able to shop at my favorite Kroger on Sawmill again, but in the meantime, I'll be shopping at Kroger in Reynoldsburg or on Sawmill when I go to Dublin a couple times a month. This Kroger location is the worst grocery store I've even been in and I won't be back. Shoppers beware.
-
December 2021 by Shigeto H.
Kroger wants the CUSTOMERS to be UNpaid employees and therefore the lines are unbelievably long. It is too frustrating to shop at Kroger anymore ....
-
November 2021 by A.V. Love
Good service. Always ready when I arrive.
-
November 2021 by Adam Moore
they sell all the allocated bourbon to bourbon hunters and scavengers. I live in the area and shop there. I'm not a bourbon hoarder, I just would like to purchase a bottle of allocated bourbon. Reward your customers who shop regularly
-
November 2021 by Jerry Dearwester
Just had my medication switched to this location from the Morse road location. This place seems more efficient and better ran.
-
August 2021 by Ryan G.
They have a Sale on grey meat!! It expired yesterday and they want $3.79 for it... ??? I think that pretty much sums it up!! Horrible grocery store.
-
July 2021 by Ahli Love Speaks
Good service. Always ready when I arrive.
-
November 2020 by It’s Me Nada B
When I switched from CVS to Kroger Pharmacy it has been nothing but pleasant experiences! I never understood how a 24hr pharmacy could lack so much and always slow and seemed to not care as if customers were bothering them when the prescription was due to be ready by a certain time! They wanted you to come back hours later or the next day! Not here at Kroger! They would immediately make it right! They are calm and they also don’t let their emotions show if the customer is aggravated! I’m more than please with my switch! Thank you Kroger