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January 2024 by Eric Jones
If I could give a zero I would .I was just at this location and the cashier / manager Dionne refused to ring me out because I left my money to pay on the counter while I was putting my ID back in my pocket .I told her I was trying to speed up the process because the line was long.She then said it was about respecting her .What about respecting the customer ?Not only me , the others in line . I told her I was going to call the corporate office and had been coming to that location for over 8 years and would not be back .She said she didn't care .Dionne shouldn't be working with people with the attitude she had .It was a very unpleasant experience .
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November 2023 by Kimyata Early
Wow it’s 8:30 I asked for a Buckeye shake that’s on sale just to be told by the male black ( it be your own people ??♀️) oh I ain’t making no shakes right now !!!! What?! But the cooler is fully loaded with ice cream UDF we have got to do better
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November 2023 by Mary Meyers-McCain
Oh my gosh, that place is SO dirty. Ew. It’s disgusting, there’s hair on the floor and the floor is so filthy. The cashier is filthy, while he was talking to the customer (know each other) and he said the f word in front of us which is not a very professional at all. I will never ever go back there again. Disgusting and filthy.
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August 2023 by Jhesica Walker
There is a night worker, young white gentleman who is extremely lazy, arrogant and likes to start drama with people who come in! Steer clear folks trust me. They condone his behavior which is why I am leaving a 1 star! The morning crew is amazing! But DO NOT recommend the night. Management needs to do something about that individual.
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August 2023 by Nadine Davis
Could be a little more friendly at east main st location.
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June 2023 by Gina Franklin
It was very crowded getting gas & ice cream. Through it all both cashier's did a great job taking care of everyone.
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April 2023 by King Thunda 614
WHOEVER i just talked to on the phone at this location was VERY rude and disrespectful- i called for a job yesterday and they told me the hiring manager would be in tomorrow so i called the next day which is TODAY and asked was the hiring manager there and again i was told he would be in tomorrow and i told the woman they told me that yesterday and she said “ I can’t help what they told you yesterday “ in a very nasty attitude voice - whoever that is working right now at this time needs to be fired immediately because SHE IS A POOR display of a employee to be answering the phone when people are looking for jobs - people probably cause trouble at that location because of nasty rude people like whoever i just spoke with -
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January 2023 by Michael Scott
I was the victim of a card skimmer incident here, on pump two. Of course whoever it was got into my account. I called the store to warn them, they didn't care and told me to email corporate. I emailed corporate and got ZERO response. Shame on you UDF for not caring about your customers. I'll never go any UDF again. And I'm telling everyone I can so they hopefully don't go either. DON'T GO HERE! It could happen to you too!
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July 2022 by Messiah Hope
I ask for a milk shake but I got ice cream in a milk shake cup. The tall 7 foot monkey gave it to me. I was being respectful but I wasn’t receiving the same energy. Just very disappointed
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April 2022 by regina black
Today i went to UDF on Yearling and i waited patiently for ice-cream. It was 2 workers at 3:41pm and both were running the register. I asked the cashier close to the door for ice-cream, she said i dont serve it , but she will after several customers were rang up. This Manager Named SHADOW LOOKS LIKE A GREMLIN WITH TATTOOS has a very nasty attitude this place needs someone who will respect the people coming to spent their money. Keep your private life on the outside. I will never recommend No one to go there a bad attitude is Contagious. 0 STARS!
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December 2021 by Ebony Harris
Giving 3 stars because liter was on the ground.
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November 2021 by Nick Gilbert
Went yesterday to get a shake. The employees talked to each other about the machine nit working. Then she said "I don't understand what you want." If something is not working they need to learn to say, "Sorry it's nit working right now." Not how they treated me.
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July 2021 by Danielle Thompson
The Manager Michelle is rude she treats customers awful mocks them and makes fun of them to other customers. She will throw your change back at you. She has NO customer service skills. She will refuse to sell ice cream and states they don't sell any because she doesn't want to even be bothered.
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October 2020 by BIGWINNER 29
I will never go there again. The girl who works there with the braids is always in a funky mood and seems to not like her job. Please hire someone who is polite and has great customer service because so far the customer service here is really bad.
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August 2020 by Bob Thayer
Great staff, able to help me after getting off work at 12 midnight. Always clean smelling, staff always cleaning and restocking. Always a friendly greeting when I walk in.
