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December 2023 by Rachael Kaufman-Martin
Had the pleasure of being connected with Kristen at the Whitehall branch through the customer service line, and will definitely be working with her from now on.She is such an asset to the Pathways team as her customer service and care for members is second to none!!She solved my problem efficiently, and most importantly, treated me with kindness throughout the process.She went above and beyond to make me feel like a priority, and I am very grateful for her time and patience.I highly recommend working with her, and going to the Whitehall branch.
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November 2023 by Destiny Mendez
I’ve had great experience with Elizabeth she is helpful and kind !!
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October 2023 by Andre
The moment I entered I felt safe and secure. And when the teller met me with a smile and wished me well upon my exit I knew we had chosen the right bank for our commercial banking. Would recommend to anyone.
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September 2023 by diana topping
I have been banking @ pathways for awhile. They have ALWAYS been helpful with ANY questions I might have. Always welcomes me in the bank and most friendly group I deal with. They can make my day even when not going so great. Sandy goes above her customer services and really cares about her members
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September 2023 by Mark Soder
For as long as I have been a client with Pathways C U, they have been the fastest, easiest, friendliest, and most efficient bank I have dealt with. The staff is always friendly and willing to help me with my banking needs. I would definitely recommend them to anyone looking for a reliable place to do your banking..
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September 2023 by Vita Gibson
The tellers are very courteous and friendly. I prefer going inside than using the drive thru just for the hospitality.
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September 2023 by CICELY MORGAN
Our last visit was great I got some papers notarized and and she was very helpful and nice
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April 2023 by Diane Kehlmeier
The staff has always been so nice and helpful. I enjoy talking with them when I go in.
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March 2023 by Child Support
(I know my Google account name is weird, but there is a story behind it that I will spare you all of ?.)I have been visiting this particular branch for quite some time now. Sean is ALWAYS kind, knowledgeable and efficient. Never once have I seen any thing less than excellent service.When I come in to take care of my banking needs, I know he will be a pleasant interaction of the day.If you have not a had a chance to visit this branch (5025 E. Main Street), I highly encourage it. ???
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January 2023 by Rhonda Crockett
Elizabeth Hernandez, teller at Whitehall location, was very curteous, knowledgeable, and helpful with my transaction, made on 1/19/2023. Everytime I've had her as a teller.
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January 2023 by Ms Boots playlist
I was served my Marie at the Whithall office was very nice, patient and informative about the CD special.
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December 2022 by Amber Walls
I had a great experience under some unfortunate circumstances. Members Services was able to help with a problem with my grandfather accounts and quickly and professionally get it resolved I was so impressed by Brooklyn White . I ended up opening three accounts for me and daughter some accounts . I do appreciate all of the efforts that you done for my grandfather who been a member for 37 years. It made his day that some one was able to help him. This was the best customer service experience ever!
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November 2022 by Tarail Taylor
I had a very excellent experience at Pathways Financial Credit Union in Whitehall. The representatives were all very helpful, courteous and personable. Especially Brooklyn. She was very professional and informative about all of the features and services offered at the financial institution. I would recommend Pathways to anyone seeking a positive banking experience.
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November 2022 by isaac diddy
I opened my account with the help of Elizabeth Hernandez on east main st…Columbus she was very helpful, I’ll love to visit again and recommend the credit union to others
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September 2022 by Stephanie Case
I love the Whitehall branch! They have always been extremely helpful when responding to my questions and requests in a polite, prompt, and professional attitude.
