November 2025
Worst customer service ever. Did not provide a reasonable replacement vehicle for one that was not safe for the roads. Tire tread was less than 2/32 of an inch. Next step is filing a formal complaint with the state attorney, NHTSHA, as well as BBB. Also reaching out to lawyers for advice. Do not rent
November 2025
Need utility bill, credit check, and only a credit card (refuses to take debit, even as a credit, which my bank allows) to even begin rental process.
September 2025
Rude when asked questions over the phone. I will never use budget rental again. Customer service is a joke and rude. Called corporate they don’t seem
To care how their employees speak to customers.
