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July 2024 by Cindy Brown
Very very great service always see John
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July 2024 by Harry Gross
We have rented cars from the Euclid Avenue store several times. The staff is always friendly and professional and the vehicles have been great.
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July 2024 by Country Lovin'
I rented a car to travel to see family over the fourth of July holiday. The car rented to me had a smooth ride, was good gas milage and gave us no problems. I would rent from Enterprise again!
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July 2024 by Mr Hummer
Love renting cars from here. The whole staff is friendly and super helpful. Even when busy they move quickly but still act as if you are the only one here. Car selection is wonderful as well.
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July 2024 by Shanell Porter
Nice ppl and vehicles
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July 2024 by Erriel Joiner
This is one of the cleanest and friendly enterprise ‘s I have been too. Alysha and Nate were awesome. They didn’t have suv there, but they took me to pick it at the mentor store which was also friendly. I was on the road in no time. Thank you guys for a great experience.
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June 2024 by Suz G
From start to finish, everyone at the Wickliffe location was wonderful. The entire staff was professional, pleasant, and accommodating. Highly recommend this office if you need a rental.
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June 2024 by Sandy Burlison
They were great.
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June 2024 by Shawanda Dammons
By far the best Enterprise in the USA. They are patient, kind and have great customer service!
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May 2024 by Alex Hardin
I reserved a vehicle at this location a month in advance and the day of pickup I find out they don’t have it. Oddly enough, they made the pickup time for exactly when the store closes. Luckily I had looked it up an hour prior to see how far away it was. I called in to see if the 12 appt was still even possible and they said no, that’s when they close. They also said they could no longer honor the reservation because they don’t have anything on their lot that size. They provided no feedback as to why nor did they call around to reserve one at another location for this mishap. They told me I had to call those locations and find out myself, but then proceeded to tell me it wouldn’t be likely since it’s a holiday weekend. I know that, that’s why I made the reservation a MONTH in advance…
I would think that a call or email with some notice would be standard procedure at a company this large. No solution or recompense was offered at all.
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May 2024 by Angela Sharpley
I talked about mistakes made before now the good. I arrived without everything we needed, and Shaun chauffeured me around town to make sure we drove off the lot. I was rented the most gorgeous Charger ?. We had the most fun! The charge was corrected and they found my expensive adapter and returned it to me. I will definitely return every time ⭐️⭐️⭐️⭐️⭐️
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April 2024 by Lisa Mulholland
I had a very good experience with Enterprise specifically with Nate. Why . . . a simple day got hijacked when I was hit by a car & needed a replacement quickly. I came to Enterprise rattled & Nate was calm as he patiently explained the process; also, he didn’t use fear to promote extra coverage. His pleasant manner made a bad day better:)
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April 2024 by Alex Sanchez
They were great??
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April 2024 by Teri Markel
I rent from my local Wickliffe, Ohio location; I have Always had an excellent experience with them & the support staff there; This recent rental, Darah helped me picking up a rental & returning the car ; she was excellent, helpful, professional & service oriented ; I got the vehicle that I had requested when I input my original request; Upon returning the car, Robert from that office gave me a ride home & was professional, friendly, kind & helpful ! This Wickliffe location Always does an excellent job! Would definitely recommend them to others ! Excellent customer service !
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April 2024 by Brayden Klemencic
The people were extremely nice when I was there and the car was great for my trip but the 300 dollars ontop of what I’m paying for the car is pretty unreasonable and hard to do even if you get that money back after your rental so I would go with a different place next time
