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August 2023 by Joni Russell
The cashier we had today Michelle was her name was very rude kept rolling her eyes and saying i dont have time for this today and im.not standing here all day marking things down talking about their 50 percent off sale and saying Shelly and her sales well then shelly walked over explaining things to me very nicely so i could understand, while Shelly was standing there the cashiers attitude changed but as soon as Shelly walked away she started right back being rude .Its not the manger of the store thats rude ,she was very nice to me its your cashier Michelle. Now i know who The talk of willard is talking about.
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December 2022 by Michael Lunceford
OMG this store is out of control. I’ve been trying to shop here for two weeks and every time I go up here they’re closed doesn’t matter what time of the day it is they’re closed so if it says open you better call and check to make sure I go there this morning. I pull in there open I park I turn off my car I turn around and she’s switching the sign around to closed 8:30 in the morning they’re closed. They need a new management management, new employees I mean heck they had cable installed, so I guess now they will be closing to watch TV instead of clearing out. The isles that are always packed full of product. But yeah all I can tell you is you better call before you go up there because they’re never open and when they are open they’re only taking cards no cash and don’t try to use the store coupons because they don’t work either.
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July 2022 by Nikita Lambert
This place is sadly a nightmare. I try to never go there because aisles are always blocked with more things than one can stock. They never greet you. They never ask if you need assistance. If you need assistance there is no one to help or assist you. They don't ask you at check out if you found everything find everything or anything for that matter they say nothing unless you need to speak to them. It doesn't matter what you have at the check out the whole process for anyone takes forever for reasons I don't understand. Many times my spouse && I have left our items and walked out. Or sometimes you go to stop there for a few items and the whole store is closed for whatever reason they have that day. Or you go there is a sign on the door stating cash only or cash only as well as exact change. I am not bashing the company or employees I just feel there needs to be so much training as well as help to get where they need to be to be convenient to customers. There needs to be alot of improvement here to get the store where it needs to be for the customers because honestly outside of everything I stated alot of times the store is just hazardous to try to shop in. It resembles hoarders.
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July 2022 by Raul Espinoza
They always have what i am looking for and i can't find it, Emily the cashier is the nicest person in the world and willing to help out. That store is always my 1st stop because i know I'll find what im looking for and het greeted with a gorgeous and friendly smile by Emily the cashier. Ur the best guys!!
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April 2022 by Briana
went and bought a jug of milo’s tea yesterday and come to find today that it’s over a month expired?
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May 2021 by Terry Patton
Extremely slow nobody but one person in there knows what their doing manager was extremely rude and mouthy place needs a makeover extremely messy uncoordinated etc.. Manager told my son to and I quote watch out dude your gonna back into somebody wow when pulling the cart backwards out of an aisle to go into another one.. they should have all the employees in Willard go to the store in Plymouth Ohio and learn a few things I'm doing all my shopping over there for now on
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April 2021 by Chelsea Kimble
Best Dollar General/ store around! Used to work here, and I try to give new Employees some very helpful advice to help them succeed in retail.
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April 2021 by Heidi Nehrkorn
Whenever I go there is usually only 1 person at register
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March 2021 by christy dawn
willard dollar general is the worstbut we all know this already
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January 2021 by Joy Jenkins
Before you even walk in the store all you see is racks with clothes and winter gear outside on the sidewalk. Racks were overcrowded and looked as if they were just tossed on there and never organized again.
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December 2020 by Thresea Jackson
Wish the store was cleaner. Employees are always friendly tho.
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December 2020 by Robin Wingrove
This is my favorite dollar general. The staff are so very helpful and friendly.
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November 2020 by JoAnn Moore
I like the cleanliness of the store,Just not the fact that it doesn't sell clothing any longer...
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October 2020 by Steve Goudreault
No one was at the register you lost my business lady was rude
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October 2020 by Billie Fazenbaker
Friendly staff. Clean store. Low prices
