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November 2023 by Isaiah at Sharpnack
This has been a wonderful place to work so far. The owner here goes above and beyond to take care of his customers.
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November 2023 by Larry Risner
My truck purchase experience with salesman Isaiah Hall was extremely positive!He was kind and courteous throughout the entire process. He listened to what I wanted and at no time tried to do anything but accommodate my needs.Sharpnack Ford didn’t have the exact vehicle I wanted in stock but went out got exactly what I wanted without charging me an arm and leg.When I went to pick up the vehicle it had come in without floor mats. I merely mentioned how I wish it had them and Isaiah said he would mention it to the sales manager. He came back to me and said they would be in a couple days. I was waiting to hear the cost and he simply said there is no cost to you! This bear in mind was after I signed for the truck.This is my third vehicle purchase from this dealership. I would highly recommend Isaiah Hall and Sharpnack Ford.
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August 2023 by Matt Slater
I don’t believe 90% of google reviews.But this dealership went above and beyond. Thank you Joe Freeman.As for google itself they get 2 thumbs down for allowing crying internet babies to leave reviews? ? all the time.
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July 2023 by Loretta Branham
Always treated very well at this dealership. I appreciate this Team.
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July 2023 by Elizabeth Kelley
Joe at Sharpnack Ford was an incredible associate to work with! His knowledge of cars and honesty throughout the process was fantastic. It was nice to work with someone who could communicate clearly and provide speedy information.
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June 2023 by Karli Bollini
Started talking to Joe this morning about potentially purchasing an Explorer. Gave me more than any other dealer for my lease trade it and additional incentives. Wonderful, no pressure experience!
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May 2023 by daniel kristoff
Drove 100 miles on a Saturday, everything was ready to go when I got there. Signed paperwork basically in and out. If you’re looking for a great place to buy your next Ford, I highly recommend them.
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April 2023 by Zea'Brianna Wireman
Richard Fabrizi is one of the best service advisors! He was helpful and was able to answer all my questions!
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February 2023 by Fred Widmeyer
two services were preformed on our 2021 Explorer, a navigation recall and a ding in the door. Both done and in excellent condition. the service people were very polite and helpful.
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January 2023 by Samantha Downs
We recently purchased a van from the Sharpnack Chevrolet dealer in Willard, Ohio. We are BEYOND pleased & satisfied with our sales rep Denise & Seth as well as the overall experience! It was a very easy & smooth process from start to finish. The van we were approved for runs like a dream! It’s exactly what we needed for our family & we are so thankful for all of your help! Happy New Year!
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December 2022 by Nora Knople
Sharpnack took time to ensure not only quality service, also ensured I would not have to miss work to get service completed, and a recall taken care of. They picked up my vehicle, serviced it AND vacuumed/washed it, then delivered it back to me, leaving me a comparable loaner for the day. I appreciate the commitment to care.
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December 2022 by Jade Berkley
I bought a 2014 Fiesta from a different dealership in June and have been having issues with it ever since. I had taken the car back to that dealership 5 different times for them to try a different "fix" for my car stuttering when trying to go from very slow or stopped. I had purchased a warranty when I bought the car but they kept wanting me to wait and have them try more and more things until eventually they told me to take the car to a bigger dealership for assistance.First, I went to Donley in Shelby - literally only because when I googled Sharpnack, I only saw the results for the Chevy dealership (I just moved to the area so I wasn't familiar enough to know there were 2 lol). Terrible experience there. The service manager didn't even look at the car and told me that they would charge me $150 just to have to deal with my warranty company.So, I reached out to Sharpnack and a very nice lady got me scheduled to come in a couple of days later. Come to find out, my car was not safe to be driving in the condition that it was in (why did the original dealership have me driving all over the place to have it "fixed" - they had clearly stated to me that this was a common fiesta/focus issue, so they knew). Sharpnack assured me they would get the car fixed. The warranty company wanted to wait 48 hours for some sort of authorization but the owner, Mr. Sharpnack, wasn't having any of that and spoke with them personally to arrange a loaner car for me right then and there. The lady I spoke with called me later that night to tell me they got the full approval and that as soon as they get the parts, they would let me know and get the car fixed. Thanks so much to Sharpnack Ford for giving me some relief on this situation! I will definitely recommend this place to anyone and everyone from here on out! :)
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November 2022 by Amanda N Legg
Outstanding service from Joe Freeman and the team at Sharpnack. Drove 4 hours to buy a car from them and would definitely do it again!
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November 2022 by Nick Adams
The treatment they give their customers is second to none at Sharpnack. I always feel like I know what’s going on with my order and they always communicate well. Craig and Kerry are the best in the business. 5 stars for sure!
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October 2022 by Yani Y.
Garbage attitude from the , as he call himself a manager ...Don/Dan. He's useless and rude , even the staff there agreed with me . Stay away from him and this place
