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March 2024 by Geoff Rowe
Went way way way out of their way to fix my problems
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February 2024 by Chelsea Roeder
The employees at this location are always friendly and very knowledgeable.
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February 2024 by Emily Schunatz
Kevin was super friendly and knowledgeable!! Thank you for getting my phone back up and running!
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February 2024 by Breanna Bellomy
We were lied to about our service plans, charged way more than told! We were being charged for a device that we were told it was free! We were robbed and lied to will never return nor recommend anyone go there!
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January 2024 by Jayne Dille
Kevin was great. Help us with all our issue. One of the best experiences that I have had with verizon
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December 2023 by Christine Donnersbach
Lauren was doing an exceptional job since she was alone
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October 2023 by Chlista Mowry
Kevin was great! Very helpful and knowledgeable!!
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October 2023 by Annemarie Katz
Excellent customer service!
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August 2023 by Denise Stiert
Lauren was very helpful! Reduced my bill and upgraded my phone and walked me thru the whole process.
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May 2023 by Lynda Snyder
Friendly, knowledgeable service. The most pleasant and “painless” Verizon experience I’ve ever had…
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March 2023 by Janis Hunter
Stephanie and Riley were professional and personable. They took care of my phone trade-in and purchase efficiently and expertly. Riley even went outside in the freezing weather to link my new phone with my new car. I would highly recommend the Verizon store in Willard, Ohio to anyone in need of cell phone services!
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December 2022 by Matthew Clingman
Got in, got what I needed, got out. No lengthy sales pitch, just friendly service.
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July 2022 by Sandy Karl
Bryan was a big help and explained everything with our phone upgrade.
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February 2022 by Todd Amick
Marissa and Katlin are super great employees and sales girls. They both did a great job by me. I highly recommend both these girls!!!!!
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February 2022 by Scott
I stopped in the Willard store for some technical issues and was swiftly taken care of by Michael. He addressed all my issues effectively, honestly and made the visit well worth the time.