Auto Parts in Willoughby Hills, OH

“Big Shout out to Carla Clayton and Jamaar Tabron for placing me in the vehicle I desired! Exceptional Professional Service from both and each one nailed customer service on the head. This is my 5th purchase from this location and I haven’t found any other that can out do the Sales and Service teams. Kudos Serpentini??????”

“My drivers side wiper blade snapped off when I got home late from work. I called the O'Reilly store on Chardon Rd and was told they had the wipers for my car and would be open. When I arrived, Jerrell greeted me asking if I was the one who had called. He then changed out my wiper blades with efficiency and a friendly attitude. So impressed with my pleasant experience at that O'Reillys!”

“Wife & I went here for Memorial Day sale!!! We did find a vehicle that we liked, but I had a rusted trade in!!! All though they couldn't take it, they tried their hardest to make it work!!! David had only been there a couple weeks, and sales manager was outstanding!!! They appreciated our time & patience, but they did all the work!!! Would highly recommend & they are still looking for something to work out!!! GREAT JOB FOLKS!!!”

“They will fix your car but, it will be more expensive than a local mechanic. If you get service done here make sure you keep up with your parts and vehicles warranties, if you know you know. The staff seems friendly and are interested in helping you get your vehicle fixed. They seem friendly to people of color and will always suggest opinions to buy a new car with them. If you're not knowledgeable about what is wrong with your vehicle don't go by yourself and have a general understanding what is wrong with your vehicle or you will get taken advantage of. Lastly, ask lots of questions about what is wrong when they come back to explain your repairs. If you're looking for a place to get scheduled maintenance done like oil change, schedule inspection and tire rotation this is the place for you. If you're looking to get major work done, I would suggest shopping a round first with a trusted mechanic.”