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January 2024 by jaybozay
Stellar customer service! Chrysler could not upgrade the first generation touch screen console on my 2017 Pacifica to be compatible with Car Play. I decided it was worth upgrading the console and Auto Sound Security and Access was recommended to me by both the dealership and my long time auto mechanic. I am glad I followed their advice and called Auto Sound. Matt was my first contact and ordered the component upgrade and scheduled the installation once the part arrived. The new system worked perfectly but the assigned home and work buttons were a challenge to program. I asked if there was an online manual and there was not. I was told to stop back at my convenience and they would step me through the process. Craig helped me figure it out. It was not intuitive, as sometimes happens, and he sat in my car for as long as it took to get everything the way I wanted it. And after everything was programmed, he wanted to make sure everything worked, so we spent time running through the apps to get me acquainted. I have seldom received such thorough and pleasant customer service. I know they specialize in sound and offer many services. If you need an upgrade on your car, look no further. Call them!
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November 2023 by mike saracene
Matt and his crew are awesome very helpful and friendly. Helped me to get my HD lights on the bike properly.
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October 2023 by Justin Miller
Auto sound is absolutely the best place to go, everyone there is super knowledgeable, they do an excellent job and help with whatever projects you might have if they can. Whenever I need advice, I always go to them and they help me in whatever ways they can. I would strongly recommend going to them if you need advise or you want the job done right. Either way. You're getting excellent service.
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September 2023 by bill reid
Wish i could give them six stars! Years ago I had them install a Custom Autosound Concours stereo in my classic car and it was working great until this summer. I brought the car back to the shop so they can take a look at it and they helped determine that there was likely something wrong with the radio, but it may be serviceable by removing and shipping it back to CA where it was manufactured. They helped coordinate all of that and when it was returned, scheduled me back to reinstall it. Bart reinstalled it this morning and it sounds better than before. Thank you Craig, Bart and Matt -- you guys know what you're doing and I will continue to recommend your shop!
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September 2023 by Kristin Helle
I had speakers installed and was told it would be about $1000. The total came to over $1700, but after a few months, the speakers cut in and out at a medium volume level. They were pretty much worthless and I had to have them reinstalled by an actual professional.I was also charged over $500 for installation, which sounds like a lot, however, I think I was unknowingly charged for a mutual friend that kicked in and shattering their front door. The business was all around shady, but for $1700, my speakers did not work for more than a few months.
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September 2023 by Ken Tucci
This is one of the better sound shops for your car top-of-the-line speakers and accessories !! this is the place to come if you need shielded RCA cables to get rid that feedback and interference you might get when hooking up your system
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September 2023 by James Johnson
From the moment I walked in to when I walked out I was treated with the utmost courtesy, respect, and help. I came in with an issue with my automatic start and it was fixed immediately. Though it is quite a distance from my home, it is worth the trip!
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August 2023 by Robert Norman
Had a new system installed in my 2002 Camaro SS. Sounds great plus Matt and the crew were easy to deal with. Highly recommend for anyone wanting a professional install.
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July 2023 by Steve Jerome
Had a new sound system installed, staff was accommodating, did the job as promised, on time and for the price I was quoted
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July 2023 by Mark Hakli
We worked with Craig and Chad on having a subwoofer installed in my wife’s SUV. They did a fantastic job on the installation were very fair on price and had everything done in a timely manner. They also installed a remote start on my wife’s mom‘s car, which went great, we are so impressed. I am having them install a stereo in my new pick up truck and look forward to having the work done and enjoying it once everything is complete.
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May 2023 by Tanya Paugh
They’ve had a Friend of mines bike for almost two years now system not done the worst place to go too we have bike week coming up and it’s not done
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March 2023 by daniel mcgraw
Can’t give this place enough stars that they deserve. A Sirrus system was ordered for my car. Now he could have installed it charged this old $400. Instead he showed me how to set it up on my phone through Blue tooth. Didn’t charge me anything. And when I tried to pay him he refused payment.I will tell everyone about this store. A true gentleman who did the right thing! Mad respect!
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November 2022 by Robert Bronc
The people who work here are all very good at what they do and are always willing to help out with questions asked im very grateful to them for their knowledge and help thank you
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November 2022 by Freddie White
Went there a few weeks ago so they can program my key fob that I had replaced from Amazon I was out in five minutes. They know what they are doing. Very professional and friendly would recommend this shop to anybody. Thank you to the tech who had helped me it even I was there big hugs to you ????
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November 2022 by O.G.Dirty Face
I think they are rip off. First they tell me it’s $400 to install a speaker and a car radio. But after I got the job done they charge me $400 in labor. and $300 for the job. If you like losing your money go there they’ll rip you off from it. All three of them are crooks smiling in your face.
