Concentra Urgent Care
Hours:
3900 Ben Hur Ave, Willoughby OH 44094 Hours
About Concentra Urgent Care
Concentra Urgent Care provides occupational health services including injury care, physical exams, and drug testing. Reviews note a professional environment with friendly, kind, and capable staff, nurses, and doctors. Patients describe the employees as wonderful, knowledgeable, courteous, and thorough, often greeting people with a smile. The care is patient-focused, making individuals feel they have the provider's full attention without feeling rushed. However, the facility is often busy, with visits frequently taking 2-3 hours. While wait times can be long, some visits are reported as very fast and efficient with non-existent waits. The experience can vary, with some describing it as amazing and others noting it is usually a nightmare, though efficient service leads to strong praise.
Most Recent Reviews
October 2025
Fast, efficient, friendly care and very professional healthcare providers
October 2025
Randy was very kind and professional. Made things run smoothly!
October 2025
Every member of the staff was friendly, courteous, and professional. The facility was clean and the visit ran quickly, while remaining high quality.
More Comments(295)
Other Information
Specialties: Accidents, Immunology, Industrial Medicine, Occupational Medicine, Chronic & Acute Pain
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