Concentra Urgent Care
Hours:
3900 Ben Hur Ave, Willoughby OH 44094 Hours
About Concentra Urgent Care
Concentra Urgent Care provides occupational health services including injury care, physical exams, and drug testing. Reviews note a professional environment with friendly, kind, and capable staff, nurses, and doctors. Patients describe the employees as wonderful, knowledgeable, courteous, and thorough, often greeting people with a smile. The care is patient-focused, making individuals feel they have the provider's full attention without feeling rushed. However, the facility is often busy, with visits frequently taking 2-3 hours. While wait times can be long, some visits are reported as very fast and efficient with non-existent waits. The experience can vary, with some describing it as amazing and others noting it is usually a nightmare, though efficient service leads to strong praise.
Most Recent Reviews
June 2026
I was really surprised when I got there because I was the only one there. It didn't take long at all and all the employees were so nice and courteous.
June 2026
Randy was amazing and made the process fun. He had a great attitude and was a great asset to the experience.
June 2026
They took me in right away and got me to physical therapy the same day. When I was discharged I got to squeeze the chicken!
More Comments(337)
Other Information
Specialties: Accidents, Immunology, Industrial Medicine, Occupational Medicine, Chronic & Acute Pain
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