Concentra Urgent Care
Hours:
3900 Ben Hur Avenue, Willoughby OH 44094
Hours
About Concentra Urgent Care
Concentra Urgent Care provides occupational health services including injury care, physical exams, and drug testing. Reviews note a professional environment with friendly, kind, and capable staff, nurses, and doctors. Patients describe the employees as wonderful, knowledgeable, courteous, and thorough, often greeting people with a smile. The care is patient-focused, making individuals feel they have the provider's full attention without feeling rushed. However, the facility is often busy, with visits frequently taking 2-3 hours. While wait times can be long, some visits are reported as very fast and efficient with non-existent waits. The experience can vary, with some describing it as amazing and others noting it is usually a nightmare, though efficient service leads to strong praise.
Most Recent Reviews
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September 2026
Very friendly, very fast in & out . Definitely recommend going again
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June 2026
I was really surprised when I got there because I was the only one there. It didn't take long at all and all the employees were so nice and courteous.
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June 2026
Randy was amazing and made the process fun. He had a great attitude and was a great asset to the experience.
More Comments(340)
Other Information
Specialties: Accidents, Immunology, Industrial Medicine, Occupational Medicine, Chronic & Acute Pain
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