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January 2024 by Aril Patel
Best pharmacy ever just because of the pharmacist "ANNITA" she is very helpful.I lived in 4 state Illinois, Maryland,Pennsylvania, and here in ohio when my grandfather comes lives with me for a few months i need to get medicine for him he has out of state insurance which doesn't work but she is the only pharmacist in all 4 states i visited that she wants to help with discount with ever possible way.she also help us with my grandfather's vaccine.We appreciate?Thank you so much....
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January 2024 by Todd Brown
Every experience was AWFUL! I witnessed this when my wife was picking up her medication. This last time my wife gave up and left. We decided to have her prescriptions transferred to the Painesville CVS Pharmacy where they treat you like a person. The little black lady pharmacist that works in the PM during the week days is a mean robot! She is hateful and has zero sense of urgency. She rudely told my wife to hang up the phone as my wife was just waiting off to the side for the pharmacist to “slowly” gather my wife’s medication. Two days ago, there was a customer that had to contact (by cell phone at the counter) their insurance due to a discrepancy with their medication. The phone call was ongoing and this same pharmacist stood there and did nothing else. Allowed the customer to be on the phone (unlike my wife that was away from the counter) and refused to help anyone else in line as this other customer dealt with their issue with the insurance company. Who does that? If there is one customer in front of you and the little black lady pharmacist is working, prepare for a wait and prepare to get frustrated. She gives zero cares. She will treat you as if you are less than human. I am not a sensitive person but, I cannot stand for my wife or myself to be disrespected because I do not treat anyone that way.
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November 2023 by Bonnie H.
I stood at the pick up window and the lady working never bothered to look over that way. So I decided to move to a different place thinking she would see me and at the same time some man stepped up to the pick up window and she leapt up to take care of him! So I waited behind him and when I got up I asked her why she left me standing there without acknowledging me and she said, 'Did you say something?' I pointed out that I didn't but neither did the man that stepped up after I moved! I guess you're supposed to shout in order to get someone and she wasn't going to bother looking over. I can see why there are two other one star only ratings. Use Walgreen's or Rite Aid!
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September 2023 by Juliette Morales
Some kind of change needs to be done with this place. Extremely understaffed and patient care is not priority. I shouldn’t bring my prescription in and find out six hours later into the evening that the medication is not available now I have to scramble trying to find a pharmacy that carries my prescription late at night. I understand various meds are on back order but this should have been communicated hours ago. Staffing support from other cvs locations or even bringing in third party agencies. Something needs to be done because me and other patients are having our care delayed.
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September 2023 by Jason
closes at random times. closes early
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September 2023 by Crystal Suchy
Hands down the best pharmacy around. Anita the lead pharmacist is caring, helpful and non-judgmental. I love her and appreciate her going above and beyond to help me.
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March 2023 by zelda prater
They said it was too soon to get my refill. due to an error and the pharmacist Anita called my insurance company. for 2 days until she got the issue resolved. Thanks for going above and beyond.
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January 2023 by James Huffman
I come to this pharmacy often, and the prices of the medication always vary and the pharmacists always are argumentative, and take 40 - 50 minutes to retrieve prescriptions they say are already filled. On multiple occasions I have seen them ignore customers at the counter to continue their side work. I am currently watching them argue and raise their voices at my girlfriend, which I'll be speaking with management about. Will not be returning and I advise you to go elsewhere as well. Thanks for reading ?
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January 2023 by K V
The worst pharmacy ever. I have been going there for years it’s not a good place to get prescriptions the pharmacists and pharmacy techs are terrible. Mary Joe is the worst the older guy is too.They take forever to fill your prescriptions and do not answer the phone when you try to call. They make you feel like you are bothering them when you come there, which it is their job to fill the prescriptions and take care of their customers.
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December 2022 by Linda Sylor
In my profile, "Non-childproof cap" is specified.The script picked up yesterday did NOT comply.With carpal tunnel in both hands, I had to find help to open the container.Pharmacists and techs should follow a patient's instructions!
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December 2022 by LP Webb
In my profile, "Non-childproof cap" is specified.The script picked up yesterday did NOT comply.With carpal tunnel in both hands, I had to find help to open the container.Pharmacists and techs should follow a patient's instructions!
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October 2022 by lexi l.
supposed to be open at 10. needed my prescription this morning and went at 10:50 and they were not open. target worker had no idea why and couldn't get in contact with anyone.
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September 2022 by Chris Agnew
I thought transfering my prescriptions here would make my life easier but they shipped my medicine to my old address. All my meds have been going to the correct address for 6 months. Now I cant get 4 of my prescriptions that had 3 months of meds. I guess Ill transfer them back to the other cvs. These people dont know what they're doing and shame on my insurance forcing me to use CVS when Amazon Pharmacy I had literally no issues but cvs every single month theres some sort of issue. Fix your software.
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July 2022 by Donna M.
This pharmacy operates with a single pharmacist and, on occasion, someone at the register to check customers out. It always feels understaffed, and there is noticeable turnover. I moved to town, and came to use it because I'd used a similar CVS in Target where I lived before. The fact that the pharmacist is left all alone to fill prescriptions, deal with insurance claims, answer questions about medications, give vaccinations, pick up the phone, and ring up customers in a busy store should be a red flag. Another red flag is not being able to easily call and speak to the pharmacist on the phone. There is, in fact, no option given to do so when you call in--you have to use a voice prompt. With the recent loss of the last pharmacist and a handful of temps from other stores who don't know where forms are or how to put a call on hold, I'm done. The last few times I felt like I needed to doublecheck my medications to make sure they were right. As it is now, I'd beware of this pharmacy..
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April 2022 by 96Tiger Lily
I have been going here for 6 years. The pharmacists are very helpful and nice.