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August 2024 by Kevin Mousty
Ice freezer at our club has been empty for over a week. No response, no delivery. They have a monopoly in Cleveland.
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December 2023 by David
I saw the truck today at Dollar General in West Springfield PA and then at Circle-K in Kingsville Ohio.
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November 2023 by Mark Dietrich Sr
I saw the truck today at Dollar General in West Springfield PA and then at Circle-K in Kingsville Ohio.
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October 2023 by Michael Krivanek
I worked there for about 3 years. There abunch of crooks. They disrespect the employees. They don't care about the quality of the ice. I worked bagging the ice.... all they care about is getting product out as cheap as possible. One guy I worked with worked there for 10 years, and they paid him 10$ an hour cause he was stupid... no loyalty
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July 2023 by Mark Boodjeh
Absolutely worst customer service in my 20+ years in retail. I get my store doesn’t do mass volumes of ice but it’s a service we offer our customers and I’ve been trying to get ice all summer for them. Not one supervisor called me back after numerous attempts to get ahold of them from myself and your customer service team..Not surprised by the rating of this company it seems all they care about is $$ and not serving the community.
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June 2022 by Dawn Honaker
I am a manager at a gas station I've been trying to get ice for 4days now I have been asking for a manager to call me back I have been losing money for the past 3 days because I am completely out of ice ever since Ohio city took over Olmsted I've had nothing but problems from them and then when you ask to speak to a manager you get told there isn't one available then they'll try and get somebody to call you back I think it's a little ridiculous that you have to call and beg for ice and then you lose hundreds and hundreds of dollars because you don't have ice for your customers so they go to another store where they can get everything they need at one time I think it is very very poor business I have the same problem last year too I don't know what's wrong with this store in Walton hills but they need to fix it
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March 2022 by Hoty Marine Group and Bayfront Resort
We have had nothing but issues getting ice with Home City Ice in Sandusky, Ohio. When we call, everyone from customer service to accounting says they cannot help. We are told over and over again that messages are getting to the drivers, but we don't get our delivery. If someone would please take the time to address the issue, it would be much better, but everyone just says they don't have an answer for us.
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September 2021 by Eveie Rhode
We have had nothing but issues getting ice with Home City Ice in Sandusky, Ohio. When we call, everyone from customer service to accounting says they cannot help. We are told over and over again that messages are getting to the drivers, but we don't get our delivery. If someone would please take the time to address the issue, it would be much better, but everyone just says they don't have an answer for us.
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September 2021 by Dame D
Decent workplace I found a better job after working roughly 2 weeks and it's been over a month since I've been there and I still have not revieved a check. I tried calling but their always busy
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October 2018 by White quad Guy
Ice lats longer than any ive had, cheap and great service
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October 2018 by Bhalinder Chahal
Good aa
