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January 2024 by Debbie Cottrell
Bob Alponat and the entire team at Leikin made the buying process as smooth as possible. Bob was available to answer any questions and treated us with kindness and respect from the minute we walked in the door. The car buying experience at Leikin is like no other car buying experience I have been involved in. The communication throughout the entire experience was top notch.They have earned a repeat customer.
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January 2024 by Katie Schwab
I had the car serviced, which was fine. But I also had them appraise my car to trade it in. When I went in the next day to test drive a car, I had a limited amount of time. The person I was working with the day before didn't give any of the information to the sales guy who helped me the following day. It took forever to finally go out and test drive the car I was interested in. I told the salesman I was in a hurry and he was very rude. I ended up going to a different dealership and buying a car there and when I emailed about the extended warranty I still had on the Volvo, the guy stopped responding. Terrible service.
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January 2024 by Joanne Spalsbury
Leiden Volvo Cars is a great dealership to work with. From first call to delivery everyone we encountered were so helpful. Bob Alponat in sales did an amazing job securing the specific Volvo I was looking for. His persistence and professionalism is top notch. If I’m ever in the market for a new Volvo again I would go back to Bob and Leikin.
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January 2024 by Jessica Strelec
We had a great experience with Leikin Volvo. When we just started browsing & comparing different brands, Matt was very responsive to our many questions and had cars ready to test drive when we asked. Matt and his colleagues were also quick to respond when we had follow ups, and created a low pressure experience, which we appreciated and made us feel comfortable with the dealership. Leikin overall was more organized and service oriented than other dealers and this made a difference in our decision. The closing process with Francesco was also smooth and quick, which again we appreciated as the final closing can be very long and have surprises. Overall our experience at Leikin has been great and I'd recommend.
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January 2024 by Dorothy Robbins
Kurtis Borsi was our sales professional and was extremely helpful! He made leasing my new Volvo XC60 seamless! Very professional and knowledgeable! Highly recommend this dealership for a great experience!!!
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January 2024 by Nicholas Fratantonio
What a great experience I had at Leikin Volvo! Matt Nagy exceeded my expectations. He managed to end my current lease early and set me up with a new s60 with a better vehicle and more upgrades.All for the same monthly payment for the trade in. Best car buying day EVER!
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January 2024 by Bob Keyes
I found a used Buick at Leikin that sparked my interest. It was an older car. When I arrived to look at it I was treated as if I was there to buy a new Mercedes. Dealership is very nicely laid out and clean. The sales staff were all very nice. Matt Nagy assisted me through the purchase process and was very helpful, answered all of my questions and tried to help with arrangements to pick up my car as I was an hour and a half from the dealership. Overall s very good experience for me.
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January 2024 by Kevin Karol
Family-owned and they definitely treat you like a family member! I made an on-line appointment based upon a car I saw advertised. My Leikin contact, Kurtis Borsi, called to confirm the appointment and met me on time and answered or found the answers to my many questions. Kurtis was courteous, knowledgeable, and continually demonstrated the utmost professionalism. Follow-up meetings were the same, and indeed, everyone I met at the dealership exemplified that family ethic. I bought the car! Thanks, Kurtis and everyone at Leikin for a great experience.
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December 2023 by Siamrut Patanavanich
This was the best car dealer experience we've ever had so far. We've been coming here to get our car serviced and was impressed by the maintenance team for their attention to detail and conscientiousness, saving us time and money! So when we were in the market for a new car, decided to reach out to the sales team. They do not disappoint. They patiently worked with us over several weeks to get us a great deal on our lease and was patient when we were trying to make a decision. Matt Nagy is a great guy to work with!
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November 2023 by Donna Colangelo
I was traveling and a notification came on in my car. I pulled over and found a dealership not too far away. I called and was told I could bring the car right in and they would look at it. Turns out it was due to the fact that I hadn’t updated it (which was my fault). The updated it for me, asked if I wanted the car washed before I left. I was back on the road within an hour. Very grateful to them, they were very pleasant and I was relieved to finish my drive without any worries
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November 2023 by Kyle Casey
Worked with Bob Alponat on the purchase of an XC90. He was responsive to all of my communication requests and really tried to understand my needs. He explained the details of the car to me and sent photos before I ever had to go into the dealership. When I talked about my trade in, he was honest and encouraged me to take other offers that would be more beneficial to me. I felt like a valued customer throughout the entire process.
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October 2023 by alexis koran
I can't recommend Leikin Volvo highly enough. The team is great to work with for purchasing. They listened to me and helped me find a mutually beneficial solution in my search for a new (to me) vehicle. Their customer service even after purchase was exceptional. If I could give more than five stars, I would.
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September 2023 by Missy Bush
Bob Alponat was a fantastic salesman! He made my new purchase so easy, from understanding what I was looking for, finding the perfect car for me, and getting it ready for me. All paperwork was done, car was detailed inside and out, and I couldn’t be happier!
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August 2023 by Lisa Theodore
Leikin Volvo Cars of Cleveland gives exceptional service to their customers. From the ease of scheduling with Melaine and getting a rental car while my car had it's yearly maintenance. Then going in and dealing with Dawn in the Service Dept who is very knowledgeable, friendly and is defiantly an asset to Leikin. The quality of service provide to my car is great and the entire Service Dept is amazing! Keep up the outstanding work!
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August 2023 by Allison Schultz
Purchasing a Volvo has always been a long time dream of mine. The team at Leikin had made the entire process so enjoyable. I initially considered purchasing a used car and worked with Brett Leikin. Ultimately my husband convinced me to purchase a new vehicle instead and so I also had the opportunity to with with Bella Cole in new car sales. The entire team at Leikin were extremely professional, knowledgeable, friendly. And just made the entire process go so smoothly and before I knew it, I was in my new car driving home. I couldn’t be more pleased with my experience and my new XC60.
