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January 2024 by James
I retract my previous statement the manager is there morning to night. Very hard working have a great day
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December 2023 by Julie Fetchik
I usually frequent the Chardon Marcs on a regular basis. I can’t say enough great things about that store from the outstanding staff to fresh produce. I went into Willoughby Marc’s out of convenience as it is close to my daughter’s practice facility.The first visit, all of my produce went bad within a couple days. This second visit, I only needed a couple baking items so I went again…. And I will NEVER.RETURN.As I ran through the closeouts, I saw a Doormat that was on sale at Chardon Marc’s for $19.99. The Willoughby Marc’s had a different design of the same doormat that was $29.99 that I liked better. I went to the Customer service desk to ask them if they would price match. The manager was called and when I asked if he would price match it, he told me he didn’t believe me. I told him I was a frequent customer of the Chardon Marc’s and I could call them if he likes because it is true that it’s for sale for $19.99. He again told me that I wasn’t being truthful. I told him I would bet him and call. I never raised my voice. I simply told him I knew for a fact it was on sale for that price . He said it was probably the last one and I told him no they had a whole pile of them as I had been there the night before, ironically . He then told me, and I quote, “ If you want it so bad, then go buy it there.” WOW.Needless to say, I will never step foot in that store again. I would also like to add that I ran through the produce aisle again out of curiosity . I wanted just double check to see if maybe I had hit it on a bad day the previous visit. Today there were numerous berries with mold and brown lettuce displayed.I will say the lady working the customer service desk was very nice and the young man when I left was very nice too. Unfortunately, the manager was beyond rude. Maybe he should take a little more time to assess his produce and products instead of being rude to customers who would spend good money in his store.
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December 2023 by Mark Douglas Obenour
Typical urban Marc's. They tell you where the product should be, but won't show you or check with you to see if they have any. Decent ?Restrooms.
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December 2023 by Amie Rice
I think they are the friendlinessMarcs around. Very convenientand always clean and neat!
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September 2023 by Kati C.
Very nice Marc's ! I live outta state , when I come home I gotta get my Marc's fix .. they have nice close outs . Good selection on snacks and drinks . Friendly staff
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September 2023 by Robert Holloway
One of my favorite Marc's always well stocked and clean
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September 2023 by Talun Thomas
I love Marc's good people, good fun. Fair products..
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September 2023 by Marcan
The place is neat, clean, and organized. The prices of food could be better. A 5-7% drop could put you in competition with Walmart. They already beat Giant Eagle by far, but they are a different level of grocery store. Keep on trying.
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September 2023 by Dianne Hicks
My favorite Marc's is all I can say?New really Big and Spacious!
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September 2023 by Howard
Great place to shop for all your household products and food..
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August 2023 by MaryCatherine Jackson
I love marc's cuz they have low prices and good food house hold stuff stuff for my yard
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August 2023 by Ellie Magdolna
Poorly laid out store. Easy to get lost. Signage is not visible from the entrance, so you might stumble into the northwest corner searching for produce, which is in the northeast corner. I’ve gone back and forth in here stumbling blindly looking for what I need.Police officer stands guard at the exit. Unsettling.I was called “Sir”. Honestly I wouldn’t have left the review if not for this slight. Train all your employees not to use “sir” or “ma’am”; they are antiquated.Despite shortcomings, hard to deny the prices are lower than other grocery stores.
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July 2023 by Marcus Johnson
Great marcs. Always out of the sandwich rolls I like, but still a very nice and clean store.
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June 2023 by Cosmic Aura
expired produce out on the shelves be careful when shopping here, workers didn't really seem to care when brought to their attention
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June 2023 by R K
Very nice store. Getting very organized. I like shopping there