-
January 2024 by Stacey Jarosz
I have took my Jeep to a couple different shops in the area. And I got to say, it's definitely a bit of fresh air from this place. Great customer service from Holly and not to mention she explained everything to me. Very outgoing and she definitely knew what she was talking about. And I'm not sure what the one mechanics name was. But he was very tall. Lol. He also explained a couple of things to me. And answered a lot of my questions.I don't know about you, But it seems to me that a lot of places are in a hurry to get you in and out. Without totally explaining everything. And this place isnt like that. And that to me, makes a big difference..And not to mention great prices and Awesome customer service from everyone..
-
November 2023 by Anthony Enos
Everyone here is great. The work is solid , it’s honest , quality work. I took over an hour drive to come here for my Silverado and this is a trip I will be making from now on no questions asked. If you’re looking for a friendly staff and someone to treat your vehicle like their own - this is the only place to go.
-
November 2023 by Nicholas Heckerman
Performance Automotive has done work on a few of my vehicles. The attention to detail and explanation of what they had to do was great. If you want good work for a fair price I highly recommend Performance Automotive.Services: Tires
-
November 2023 by Charlene Martorana
Shawn has taken care of our vehicles for years... always dependable and does excellent work
-
September 2023 by William Andrews
Performance Automotive was very honest in their assessment of my vehicle. Shawn lets you know what services need to be performed, what could wait and what does not need to be done at all. He does not try to sell you unnecessary services like other service shops and dealerships.Services: Vehicle Inspection
-
July 2023 by Lisa Mayhugh
Honest and Excellent service, every time! Holly is very kind and provides excellent customer service! Very communicative, and leaves no questions or doubts! They always take such great care of our vehicles!
-
July 2023 by Jennifer Moylan
Would never go anywhere else for our vehicles needs! Friendly, trustworthy, family like atmosphere and the staff is super knowledgeable, kind, and never try to upsell or fix things that aren't broken! All our vehicle's jobs have always been completed quickly and repaired properly and their prices can't be beat! If you have any vehicle needs go here! You will never be disappointed!
-
July 2023 by Michael Moylan
From Walter (security), to Holly, to Shawn the mechanic, all the way up to the dizzy heights of Nick the mechanic, this company is a breath of fresh air. Honest as the day is long, old world charm and service. Compassionate and understanding folks who I cannot recommend highly enough moving forward with any automobile issues!
-
July 2023 by bryan pickler
I'm from out of state and was looking to purchase a vehicle from the Willoughby area.I didn't know anyone in the area, much less a good shop to send the vehicle to get inspected at. However, based on the multiple five star reviews, I decided to give performance automotive a chance. Let me tell you, they are five star for a reason. These folks took time out of their day to not only listen to my concerns, but also took time out of their day to inspect a vehicle I had found on the internet for FREE. I have never heard of any shop doing anything like that and I am forever thankful. These folks went above and beyond inspecting this vehicle inside and out, spoke to me on the phone, exchanged texts, and even sent me pictures. Because of their thorough inspection they TRULY saved me from buying a vehicle that would have been a money pit. Thank y'all for being so kind, patient, understanding, courteous, and going above and beyond for a stranger that lives in another state. Now I wish I lived in the Willoughby area just so I can use y'all services for my own cars. Seriously, if you need a shop that is honest and knowledgeable, Performance Automotive is the place to go. Thanks again y'all.Service: Vehicle Inspection
-
June 2023 by Sherry Simpson
They do amazing work on my Jeep!Service: Steering & suspension repair
-
December 2022 by Mackenzie Rust
These guys are quick and reliable. Awesome customer service. I would send my 90 year old grandma here and f she was still with us.
-
December 2021 by Branden X (Metroidbuster)
Very kind people that were very knowledgeable about an easy fix on my vehicle. Definitely recommend going to these guys again
-
September 2021 by Gittur Dunn
Installed new struts, shocks, tie rod end, Swaybar link, and a wheel bearing all in one day with short notice. Cost hundreds less that the competition! My van rides like new again!Services: General repairs & maintenance
-
August 2021 by Lauren Ciora
I took my car in to get new front brakes and they did a great job! They had my car finished within a couple hours. Holly was very communicative and she even gave me a free tomato from her garden! I'll definitely be using them for other services.
-
February 2021 by C Stone
AAAAAAAAA++++++++++++++!!! you wont find better anywhere!! True professionals,a credit to the automotive community!!
