“This is my favorite place to get anything for my animals!! The staff is always friendly and always remember me and my babies. The prices are fair and the animals are beautiful and well taken care of! If you're looking to adopt, you should stop in and see what they have avail today! I always spend some time just chatting around with the birds and the prairie dogs because they are just so precious. My favorite!!”
“The grooming department is awesome. I brought my dog Willow in with a skunked emergency and they took me in, no questions asked. The team took great care of Willow and the smell. Job done, extremely well. Thank you so much.”
“I've always love going into PetSmart to play with whatever animal was in there at the time. I applied online for the Willoughby store...I hope I get in. I also used to process PetSmart's fish food orders from my previous employer!”
“This is 100% a shop for hobbyists. It looks like, feels like and is an aquarium for true enthusiasts. Frank is extremely knowledgeable and loves what he does. I would have no qualms sending anyone in to be serviced there”
“Such a great find in Willoughby! Great dog treats, toys, gifts. They also offer grooming services. Friendly, informative staff. Looking forward to many return visits!”