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January 2024 by Pam Pierce
Different Pet Supplies Plus locations have different products and prices, both for food and other pet things. I went to Lakeshore store and it had warm dog coats, a large selection, but not in the size I wanted. I went to Euclid Avenue location and it only had a few sweaters, which were on sale, and very few warmer dog coats, and only in small sizes. I ended up buying what my dog needed on Amazon - more expensive but exactly what was needed with delivery in a few days. For lowest cost pet things, Target seems best and has a decent selection of food, although Pet Supplies Plus has more variety. For unique pet products, I usually have to end up at Petsmart or online to find the right product - like dog booties or dog hats. Amazon typically is my only option.
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January 2024 by Carol Holstein
I needed a large bag of dog food which was on the top shelf. The young lady working there got it down for me, and also loaded it and my other purchases into my car. She was very pleasant during all of this.
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December 2023 by R Bailey
Very clean, well kept store. Super friendly, helpful staff.
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October 2023 by neal grossman
Used the self wash it was clean everything worked well
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October 2023 by Ludwin Pompa
Store was well organized and the surprise coupon made the trip well worth the supply run for my piglets!
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October 2023 by Derek Farr
My last visit was not so happy they raised the prices on my dogs food again now it's $80
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October 2023 by Rose K.
Stopped in to get my son's dog some food while I dog sat. I took a picture with me of the food I needed. Anna was extremely helpful to find exactly what I needed. I wanted the 40lb versus 28 lb. They were extremely helpful to get it down from the top shelf. They accepted the coupon and Will helped me get the bag into my trunk. This was a very good customer experience for a quick trip just to get dog food. Highly recommend this pet food store based on the excellent customer service.
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October 2023 by Debra Bryda
A smaller store, but more convenient for me. They always have the foods for my cuddle bugs. And, the staff is nearby to help. Easy in..easy out.
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September 2023 by Blanche Ann Knisely
They are very helpful, friendly and accomodating!
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September 2023 by Kat M.
Smaller store but helpful staff and decent selection.
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August 2023 by D. L.
Just an ok store. Smaller than Mentor store with less to purchase. Doubt we'll be bacj...
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June 2023 by Brian Jackson
I went to this location because I had a coupon for $10.00 off a purchase of $60.Brand new built store. Smaller in size compared to the Lyndhurst location. I went for dog food. They had in stock the specific brand I was looking for for my Siberian Huskies. Employees present and willing to help I believe if I needed it.
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May 2023 by jasmine “Jazz” Harvey
I went here yesterday for some puppy supplies and Janae was absolutely THE BEST. she helped me with all my needs. The food comparisons, when I should take my puppy out when to trim his fur, EVERYTHING!! It was so clean in there. The shelves were neatly stocked. I found everything I needed with of course the help of Janae. She was so helpful and easy to talk to it was like talking to someone I knew for a long time. She’s my fur baby auntie!! Thank you Janae!! Oh and she helped me get set up with the website so I can start gaining points!
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May 2023 by Christine Munro
I took my dog for grooming on Euclid Ave in willoughby, I just have to say that marjorie is a pure delight. Shes by herself & she manages to groom every dog on time. My dog is still clean & her coat is still shinny & I had her done earlier in the week. She is the best groomer I've ever had for my dog. She is a keeper!!!
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May 2023 by Hunter Arndt
EDIT: I just found out the Willoughby location is locally owned!!!!! And the willowick location is corporate. No wonder my experience !!!! Please please please go to this location absolutely amazing staff. They truly care about every animal down to the crickets …I live one street next to the willowick location.. literally one street..I still would rather go to this Willoughby location.. had a terrible experience at the willowick location. Not very polite, nor did they have very much experience at all.Willoughby Location is not only a lot cleaner, but everyone was very nice… actually so nice that I ended up walking out with my new sweet baby girl. She is a leopard gecko…She is an absolutely beautiful health.. and looks like they took really good care of her ❤️ this will be my new pet store!!!THANK YOU GUYS SO MUCH I’ll be in today and many more for my babies!
