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February 2024 by Chuck Williams
Miguel is great, I hate to post that for fear I'll be waiting longer to schedule with him
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February 2024 by My Channel
I just pick up my cat and I ask the groomer if she did a bath because I see my cat dirty and oily and groomer said yes and lie too my face, I pay $87 for full grooming and she just did hair cut my cat have her paws dirty like I took her there for first time in the morning. Very dissatisfied with the grooming I will never recommend this grooming to anyone especially for cats I see now why one of the groomer was calling people to get the pet grooming early because all the cancellations they had, people just get upset with this grooming.
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February 2024 by jeff beck
No ferret food in stock this time.
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January 2024 by Mary Lou
Purchase all my pet food and pet needs here.
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January 2024 by LaToya Huddleston
Regarding the manager of the reptile department. There is an associate there by the name of Blythe, phenomenal individual, went above and beyond to assist with our families, first bearded dragon. Blythe is currently on lunch and unavailable. The manager states, “ I am his manager, I can help. So what do you need?” I reply “oh perfect!” I proceeded to give accolades to Blythe for a job well done, then ask them if they can assist with information about a gecko. I asked about habitat needed, and what specific species of geckos they have. Their interrupted reply, in an annoyed voice, “I don’t have time to tell you what to do step-by-step and what to get, you need to call back in 15-20 minutes.”Customer service means everything so I thank you Blythe.
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January 2024 by James Nobilio
Very friendly help
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January 2024 by nancy seaman
I took my Mini Golden Doodle and requested a bath and trim. They shaved her down to her skin including her face!!! I’m sick!! She looks horrendous! This was not what I asked for! Who does this to a golden doodle? A lazy groomer in a hurry to leave!!!! And she stinks. What did they bathe her with? Will never go there again. And they had the nerve to charge me an extra $10 for detangling!!! Jessica was the groomer in Willoughby Ohio.
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December 2023 by Elmer Lemay
Are two dog are a part of pet smart , we take our pet ,s to their hospital , call Banfield , they do very good job .for our pets .
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December 2023 by annette drocton
I'm always satisfied having my dogs groomed at PetSmart. I love Crystal on how well she grooms my dog I own now and all the dogs I have had in the past years.
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December 2023 by Paige Farmer
Organized and clean. Helpful staff. Helped me get a harness sized for my dog.
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November 2023 by Stephanie Krebs
My dog smells good. I paid $68 which included a wash, trim around the rear end and paws. I paid extra because my puppy had a few mats. They got some out but left two mats. I will not go back there. Would not recommend for the price.
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September 2023 by ᒍOᑎ ᐯEᑎᗪI
The workers there are always so nice they always try to save you money with the coupons the store in particular is very well-organized and clean
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September 2023 by Miki Lane
Good Customer Service here. Rarely can you find anyone who will help locate items, etc. The young man here was helpful.
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September 2023 by Blanche Ann Knisely
I really like to shop here. The store is very organized and the associates are friendly and knowledgeable.
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August 2023 by Rashmi
Great manager. Actually listens and accommodates people to their specific needs. One of my Feliway diffuser smelled like plastic burning and even though I didn’t have the receipt and it had been some time since I bought it, he replaced it for me because he actually cares about safety!
