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November 2023 by Michele Mazzarella
Had to come on here and write a review because I was so impressed with this location! It was super clean and I was having troubles locating something and the manager, Rachel, came out and was super polite and helpful to help me out. Will always make it a point to come to this Sheetz because my experience is always great.
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November 2023 by James Case
They regularly mess up my food. I understand that this can happen when it’s busy but there were three people serving food for two orders at most. The fact that it was dead and it took so long and I received wrong items as well as not receive items I ordered is amazing to me. Also I ordered tossed boneless wings and they tasted off. It tastes like the wrong sauce mixed with something else. It was pretty bad.
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November 2023 by Chris Yunke
Good food and rewards. I come down for work every month or so and go there all the time.
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November 2023 by Christine S.
This location is filthy. The floors were horrendous and the machines were mostly broken. Every surface in this place has been neglected. Severely run down, which is sad because it's such a great area and fairly new.
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September 2023 by Barbara Oneill
They need to do some deep cleaning of this store. There never coffee here anymore. My fifth time stopping and had to go somewhere else.
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September 2023 by Kimberly Ashton
Varieties of gas is great, their rewards system and check out is so complex and ridiculous its almost not worth the trouble.
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September 2023 by B James B.
Rt 91 and I90 Willoughby LocationFilthy. Trash bins overflowing with trash and food all over the ground. Limited windshield squeegees and absolutely NO washing fluid/water in any of the receptacles. Gross.
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September 2023 by robertson Patrickson
They have really good parfaits, sugar is 50 g so be careful if you have diabetes. Wraps are pretty solid & low sugar & I would recommend. Better than what I see at 7-11. Also the bbq pork sandwich is surprisingly good.
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August 2023 by Endless Mist
Poorly stocked, many machines broken. Lottery not in service. Outdated prices on the shelves. Update: I've gone in multiple times to find bare shelves, empty cooler, but I see the product all in the back. Cups are empty, absolutely every surface is covered in filth.
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July 2023 by Sarah S.
If I could give zero stars, I would. Despite there not being many people inside, we waited 25 minutes for our food. My husband's came out wrong, it took ten more minutes to fix it but then they said it would be longer for hash browns. We said we'd take it without them, so we got an ice cold sandwich. They gave us a couple drink coupons (which we'd never use) and we left. Ive never seen such a lack of urgency in my life. Everyone behind the counter looked like they were working in slow motion. What a mess.
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June 2023 by Philip “Doc” Jordan
No prices are labled on the shelves anywhere except "unhealthy foods." Get to the reguster and learn that it is 6.99 for a gallon of "Smith"'s nasty milk! Not only is it overpriced but it is price gouging. Milk elsewhere is under 4 bucks. Who the hell do you think you are?
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June 2023 by Douglas Neat
Super clean and great for fuel but the food (I have tried every menu item) is horrible. Coffee is OK again not great.
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May 2023 by Jane Smith
Ordered through Door Dash.They gave me maple syrup with a cinnamon pretzel instead of cream cheese icing, even though they were supposed to contact me or cancel the order if anything wasn't available. Who puts maple syrup on a pretzel? All they have instead is white chocolate, which is probably also going to be disgusting. It took one person five minutes to get it, while half a dozen others stood around, doing nothing. I'll take this review down if I can watch whoever wanted me to eat a cinnamon pretzel with maple syrup eat one themselves.
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May 2023 by michael sterner
Always a great experience at Sheetz. If we have to stop anywhere on long trips we always aim to stop at a Sheetz!
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April 2023 by Steph
This is not my 1st experience with this scenario, but the 1st time I'm writing. I am appalled by the number of loud and disrespectful young people mostly loitering inside and outside this store. The presence of Willoughby police in the near vicinity makes it obvious their distrust of this situation. Until this is resolved I will not be patronizing this store.
