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August 2023 by Google user
Steve is the most honest jeweler I have ever encountered. His work is good his prices are excellent any treat you like a valued customer. I wouldn't think of going to another jeweler.
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June 2023 by Nathan Meyer
Honest and knowledgeable team highly recommended!
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June 2023 by Jordan Pham
Very knowledgeable and was able to repair my time piece in a timely manner. Highly recommended Steven DiFranco Jewelers!
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February 2023 by J.E. Hopkins
Our go to jewelers. Not a chain, a small local business. GREAT selection, quality is topnotch, FRIENDLY knowledgeable staff, great place
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January 2023 by Craig Simmons
Great selection and friendly service. My go to jewelry store.
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December 2022 by Beth Henderson
I walked in Monday evening looking to get information about an appraisal and repair on my engagement ring because my ring is vintage and I was anxious about the process. I had read many reviews ultimately landing us at Steven Difranco. I had called in Friday to get appraisal information and was told to walk in anytime to setup. We waited patiently as there were other customers in the store being helped. When it was our turn, Steve informed us they weren’t taking any appraisals until January. I was surprised that that information couldn’t have been shared on the phone to save us a trip. I asked about the process of a ring repair and how that would line up with getting an appraisal at the same time. I had the piece on me which he reviewed at the counter. He proceeded to mention “You know the center stone is fake, right?” in the middle of the store. I was appalled that he would be so insensitive and not discreet to give this information to me about a ring that clearly I care enough about to take the time to get repairs and an appraisal on. It was incredibly disappointing to have done research for so long to pick a supposedly well-rated, reputable jeweler to be treated in such a way. I hope this experience doesn’t ever happen to someone else.
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December 2022 by DulaChannel Live
Very nice atmosphere and selection, great quality and customer care.
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December 2022 by Beth H.
I walked in Monday evening looking to get information about an appraisal and repair on my engagement ring because my ring is vintage and I was anxious about the process. I had read many reviews ultimately landing us at Steven Difranco. I had called in Friday to get appraisal information and was told to walk in anytime to setup. We waited patiently as there were other customers in the store being helped. When it was our turn, Steve informed us they weren't taking any appraisals until January. I was surprised that that information couldn't have been shared on the phone to save us a trip. I asked about the process of a ring repair and how that would line up with getting an appraisal at the same time. I had the piece on me which he reviewed at the counter. He proceeded to mention "You know the center stone is fake, right?" in the middle of the store. I was appalled that he would be so insensitive and not discreet to give this information to me about a ring that clearly I care enough about to take the time to get repairs and an appraisal on. It was incredibly disappointing to have done research for so long to pick a supposedly well-rated, reputable jeweler to be treated in such a way. I hope this experience doesn't ever happen to someone else.
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October 2022 by John Falconi
Steve and his employees are beyond kind and helpful. I was thoroughly impressed by their knowledge and customer service. I would highly recommend them!
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September 2022 by Liz F.
I love Steve and his shop. I get all my jewelry from him because I know he is honest and has good prices. Every time I go in there, whether Steve is there or not, I get wonderful service. I have so many beautiful pieces from this jewelry store.
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June 2022 by Anthony Wells
Stopped in late afternoon before attending a wedding. The gentlemen adjusted two of my watches and cleaned mine and my wife’s rings while we waited. Even recommended local restaurants to check out (we are from Texas). Very satisfied with our service.
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March 2022 by Mi Dr
Amazing service! I got a ring customized from them late last year and realized I had to get it reappraised. When I brought it in, they were very quick with the appraisal and Steve even helped me himself. Him and his staff are all really friendly and helpful. This is a fantastic jeweler and I highly recommend!
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January 2022 by Annemarie H.
I live in Las Vegas Nevada and Chicago Illinois. I have a jeweler I use in Summerlin Las Vegas and ironically work on jewelers row in Chicago but when I'm in Willoughby/ Eastlake to see family I come see Steven. Well for my 40th birthday (August 25) I decided I was going to take the Centerstone to my engagement/wedding set (I'm now divorced) and purchase an August gemstone peridot pear and Stephen and I created a delicious gorgeous right hand cocktail ring. He's AMAZING. From sketches to it being mailed to me in Las Vegas this guy is amazing. Now we're designing earnings too and I decided today that every single birthday till my END I think I'm gonna start purchasing a piece of jewelry from him for my collection to be left when I'm worm food. Love this man and the place. PS: this ring we designed Summer 2021 was before Kylie Jenners and MGK's double stone pear rings! JUST SAYING! Also my mother has been going to him since I was a baby for watch batteries and getting necklaces untangled! Killer customer service!
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January 2022 by jeff
Very nice and accommodating family like place. Bought two rings for a wedding, weren’t too bad in price.
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November 2021 by Lynne Muzik
Quick, timely, and honest watch and jewelry service are available at Steven DiFranco Jewelers.
