United States Postal Service
Post OfficesHours:
4040 Erie St, Willoughby OH 44094 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. This location offers walk-in passport services and has friendly, professional employees who move through the lines quickly, despite the challenging parking lot. Customers have praised the excellent service provided by staff members like Malinda, Matilda, and Patty, who go above and beyond to assist and accommodate everyone.
Most Recent Reviews
April 2025
The post office can be anxiety inducing. The one cashier / clerk here (clerk 48) is amazing though. Very helpful and nice every time. They do have one of those self serve kiosks in the lobby though if that's easier for you (also available off hours).
November 2024
I had a great experience with Malinda! She was very professional and eager to help me and other customers. Please acknowledge her and give her a raise! I was pleasantly surprised given my past experiences and she was the reason!
August 2024
Matilda is PROFESSIONAL and provided me with the CORRECT "Confirmation of Mailing" PRINTED POSTAGE CANCELLATION that MATCHES the Printed Receipt on my Form. Peace of mind when mailing Tax Documents!!!
More Comments(101)
Nearest USPS Stores
- Willoughby, Ohio
