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February 2024 by Linda lee
The young lady at the rx counter was fabulous. Friendly, personable, upbeat. That's great to see today.
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November 2023 by Elizabeth Veres
DO NOT FILL YOUR PRESCRIPTIONS HERE UNLESS YOU ABSOLUTELY HAVE TO. The pharmacist refused to fill a prescription an hour and a half before they closed, claiming that I’m being irresponsible and therefore “punishing” me by making me wait. When I pleaded with the pharmacist to push it through because it’s a very important ALREADY PORTIONED PRESCRIPTION, she said that she couldn’t have it done until tomorrow because it was too close to the time they close (two girls were on their phones near the counter, obviously not working which is clearly part of the problem here). The pharmacist preceded to tell me that I’m responsible for my own prescriptions and the refills and that it does not warrant then putting a rush on it. I called the Willoughby Giant Eagle Pharmacy and they said that was uncalled for and had the prescription ready in five minutes. Clearly this particular location has completely forgotten about why they are in this line of work.
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September 2022 by Google user
Great service sign up for text alerts and get notifications when your prescriptions are ready.
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August 2022 by Red 840
Great service sign up for text alerts and get notifications when your prescriptions are ready.
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July 2022 by Brittany Yaw
I do not like going to this Giant Eagle! everytime i go theirs always issues! they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! I didnt see any signs about that
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April 2022 by Kimberly
Always good!
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March 2022 by Kimberly Jensen
Always good!
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January 2022 by Elle M Ennopikyu-Arestiyuvi
Tired of hearing different answers depending on which employee I'm speaking to, will be switching pharmacies soon.Also, please do not count a shaved portion of a tablet as a whole one. It's not the same.And yay for Jasmine give her a raise she's the best.
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December 2021 by Angela Grace
The staff is friendly and the store has a great selection. The early morning is a great time to go.
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November 2021 by Amanda Kloos
Love there pharmacy
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July 2021 by Amanda Marie
Love there pharmacy
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August 2019 by P R
In the past, they have generally been OK, but my most recent prescription took a whole week to refill. No courtesy call, and when I emailed about it, the response was less than professional, and I still haven't got an adequate answer from the person who answers email. She just keeps delaying and seems to have no interest in resolving the problem.
