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December 2023 by Kyle
My sisters nails were crooked with dents where the gemstones were added. They got very nasty and rude when we asked them to fix the poor work. Not at all what a nail salon should be. 1/2of her cuticles were ahowing the next day.
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December 2023 by Susanne Evans
They are over priced and the place is gloomy..the atmosphere matched her husband. Had to cut all my nails back...never again..was new to the area..screw that place.. found my new place
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November 2023 by Virginia Gates
I love this place The owners are friendly. Been going there for years. Highly recommend
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October 2023 by Ashley Mathers
I use to love coming here until I realized I was being ripped off and for a blotchy job at that. I know you can’t satisfy every person ever but I felt rushed everytime I went in that place. They want their business and to get you out the door in 30 minutes for a 50-60$ job. And their pedicures arnt good compared to the place I go to now. My place actually takes their time with you & doesn’t rush you out the door. You guys need to do better service and hospitality if you want more customers to choose your store over others. You can’t just rush people especially when they pay a lot of money for your service. Care a little more for your customers. And if you’re going to rush customers then you should do a better job. Countless times I had blotchy spots and paint all over my skin. They go too fast to the point it doesn’t even look good.Services: Acrylic nails
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July 2023 by Velma Rasmussen
Very clean, helpful and friendly
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July 2023 by Natasha Williams
I had a wonderful experience, my pedicure was amazing ! And I loved my nails ! I showed them a picture and between the 2 of them they executed it just right ???! I will be back !Services: Foot massages
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June 2023 by Chicken Nuggies
Spent less than 20 minutes inside then was charged 80 for acrylic nails that aren't even fully covering my nail, shaped horribly, and are crooked. do not come here if you want good service.
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May 2023 by Marie Marie
Sloppy work from the male nail tech nails not shape exactly how I wanted & he’s rude!!!& very unprofessionalService: Acrylic nails
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May 2023 by The Dawne
Garbage. 0/10 on attitudes. Either book directly with Kim if you can ignore her low vibration energy, or choose another salon. When the man does a bad job, she will NOT make it right despite the signs posted about returning within 2 days. This is a place you expect in a bad neighborhood not in Willoughby Hills. They for sure charge like they're in Willoughby Hills. Literally read the reviews and only go here if you have zero other options and feel like having a bad day.
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April 2023 by Seja Salina
Walked in and had a seat on the couch. I sat for 20 minutes without anyone saying hi or acknowledging that i was even there. I walked up and out. A simple hi goes a long way. On the plus side- i left and found a random little nail boutique in willoughby who greeted me and were friendly and quick to get me in.Service: Manicure
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February 2023 by Jaclyn Mingus
Love how they get me in and out, been going for 4 almost 5 years and never been disappointed?.
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October 2022 by Lindsay W
First time going here, they squeezed me right in as a walk-in, they were so friendly and fun and laid back. Twaun and Kim both worked on my full set they did a FANTASTIC job!! 10/10 recommend. I will definitely be going back!Service: Acrylic nails
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October 2022 by Scorn
I called in and was able to schedule an appointment upon arriving the gentleman there who was told to do my nails was not welcoming at all he was looking like why was I walking in and he didn't feel like getting off of the couch, and as I sat down and got my nails done it was sloppy, acrylic was uneven, nails was all different kinds of shapes and not once did he ask me to wash my hands before or after.My hands did not get any oil.The only good thing was the price and the lady who greeted me. So now reading other reviews to make sure I was not tripping this is something that happens all the time there are lots of complaints now that I find out this is the owner's husband he needs to not do nails I don't know if they trying to keep the money all in the family or what but they need to hire some other professionals because the husband needs to not be working flat out
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September 2022 by Debera Roller
Broke a nail carrying a box into goodwill for donation,next door to k nails. I knew my nail salon was closed due to vacation. As I enter the salon man laying on sofa, does greet me doesn't get up. One customer getting pedicure being scrubbed like a dirty potatoe. So I said to the man I see your busy today, can you repair my Nail? Let me look what u got, says you need a fill and a repair. $75.00 !!! So you'll charge me double what every body els charges? Your nails are long, walked out. Rude, stay away
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August 2022 by Dana Widdowson
I love this husband and wife team!!!! They are very friendly and make you feel welcome. I have going to them for years. I have referred my step daughter and sister-in-law. There shop is very clean.Services: Pedicure
