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November 2022 by Joe Trgo
Great service
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August 2021 by Laura B.
I highly recommend Wireless Connect for your cell phone needs. The employees are knowledgeable, friendly, and offer excellent customer service. They are professional, courteous, and will answer all of your questions. If I could give them ten stars, I would! Here's my story . . . I've been a PagePlus prepaid customer for ten years. However, I thought I'd give Verizon Prepaid a try after purchasing a new iPhone SE. Yesterday, I went to the Verizon store in Mentor, OH to get established as a new customer and activate my new phone. I waited over 45 minutes, as I didn't have an appointment. I left feeling extremely frustrated by the rude and unhelpful staff and I didn't get my phone activated. I thought Verizon would give better service. I couldn't have been more wrong. I found Wireless Connect through the PagePlus website. This morning, I visited Wireless Connect and was completely impressed. A staff member transferred my SIM card from my old phone to the new one and had me connected to PagePlus within minutes. There was no wait. Also, I could have gotten Verizon PrePaid through them as well, and they offer many choices. They also sell phones and accessories too. I'm glad that I have such a great place to go for my cell phone needs.
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March 2021 by Monica Brown
I have been a customer of this store since it opened. I recommend them to everyone I know who needs any kind of wireless service or product. They are very courteous and helpful.
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February 2021 by Paula Anderson
Never have what I need
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November 2020 by Nicole LoConti
I love this place! So nice and helpful.
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October 2020 by Thaddeus B.
I purchased a new Moto E7 Plus smartphone here at a fair price. The employee was patient and helpful with other customers while I decided which of three phones to get. He helped someone recover contacts and continue service on a new replacement phone.
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April 2020 by Anna D.
To the stupid b**** at the counter Saturday night, my mom came in begging for help & the girl said that she didn't give a s*** about her. She refused to help her. My Tia knows the manger in Gilroy and I hope she finds out who you are. :-)
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July 2019 by Aladdin A.
New management has been very helpful and caring about providing assistance. GREAT deals here!!!
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May 2019 by Roger morrow
So i wanted to get a newer phone on mothers day for my wife and theyre closed on a day they should be open.guess someone else gets a phone sale
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April 2019 by Robert Smosny
They post hours and aren't there on time! The owner is rude! Treats people like they are stupid! Please save yourself the aggravation!
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January 2018 by Sharon S.
You get what you pay for cheap service good price the phone does not cover every area that you would like it too but the service is not reliable in the mountains and it's not working in Walmart and on 1st Street in Gilroy it goes in and out and your phone will drop they need to get better satellite service but I like the price and I will not change to Verizon or AT&T because they charge you way too much money and I try to sell you everything in the store I like this company because they don't sell you everything that's in the store you coming to make your payment and they don't try to sell you something new which I'm grateful for being on beat on a very tight budget which I'm grateful to have the store when you're on a very tight budget you can still have a phone and be reasonable to reasonably charged
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August 2017 by Joanne L.
I am so happy that my sister suggested I go get a cell phone from Metro. She told me the cost, and I ran to the store. It was my first phone and I got a new car, and I wanted to use it when I drive around. I purchased a flip phone because I really don't know how to use cell phones. Even with a flip phone, I had problems. It went dead because the battery died. I charged it, but I couldn't get it to come back on. So, I went back to the store, and they were so nice and helpful. They showed me how to turn it on. LOL. They also helped me connect it to my car. I would never have been able to do it myself!!! I have had it for about a year, and something was wrong, so I went there today to see if they could help me. They tried figuring out what was wrong for me, but it turned out that it is difficult to analyze the problem with flip phones. So, I bought another one. Carlos and Mireya were so helpful. Carlos transferred all of my contacts for me, and Mireya answered questions about phones. She also reassured me that I would be able to figure out how to use it. I also know that if I have any problems, I can always go there for immediate help. Like knowing how to turn it off and on. LOL
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April 2017 by Jesus C.
I use to have Virgin Mobile but I transferred to Metro PCS. The store is a good size and they have a lot of phones. Got a discount for switching. Process was smooth. Workers are always nice and helpful. Went in a week ago to replace a phone. They didn't have what I wanted in stock. They went beyond and called nearby store. I got my phone at Morgan Hill. Other stores weren't this helpful. This store definitely is the store to go to due to customer service. I highly recommend it.