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October 2023 by Michelle Aesque
Don’t do it!!!! I knew from the start I wasn’t going to like my pedicure I never had a pedicure where the water went to my ankle and they didn’t soak my feet! But I told myself it’s not the normal place and it’s an emergency! I paid $70 for a gel pedi with tip! I went home and looked at them closely and tears came to my eyes! I’m leaving for vacation and my feet look TERRIBLE! I am not one to complain either! I came back and asked if she could fix the polish she had the nerve to ask what’s wrong with them! I said we could start by polishing the entire nail and maybe making the nails even! Thankfully the gentleman is fixing them now ! Never again!! Update the gentleman fixed them but honestly the nails are uneven! The man who fixed them looked and my nails and just re did them. It’s sad $70 the water was to my ankles soaked for 5 minutes no hot towels no leg massage and not even lotion!! Lesson learned!
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July 2023 by Tabatha Butcher
If I can give no stars I would… this place is horrible… it’s like the priority is to rush u out… I paid $45 for a polish change that was supposed to be a pedicure… then the fill in was horrible as well… this place is what gives a lot of nail salons a bad name THE ONLY reason I came here is because the place I usually go is closed on Mondays and it just so happens I had Monday off work this week so it was the only time this week I could get away and go… HANDS DOWN horrible customer service and HORRIBLE fill and PEDI… ur better off having a child do it… I will be going in 6 days to have my regular place redo my nails and give me the same $45 pedi that I’m used too… LILLY NAILS IS MENTOR IS AWESOME!!! If u come here drive a little further for a way better experience for the same price..Services: Acrylic nails
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October 2022 by J Charter
I am very happy with the service! I have not been in a salon in 40 years, and they made me feel like a Disney princess. All I had done was get my toenails painted. They looked so pretty and I feel like they go above and beyond for their customers.Service: Nail painting
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September 2022 by Lisa M.
Awful experience. Nail shape doesn't match on either hand. They look horrible. I wanted to remove the set the same day I got them done. Unsanitary, pedicure bowls with no protective liner. I will not return
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July 2022 by Caryn Hersch
I go here because it is conveniently located for me. I recommend making an appointment. Are they the friendliest staff? Not at all. Do they listen and accommodate your needs? Yes they do. Ive had decent pedicures done that last, and gel polish that lasts and lasts! Last time I had one gel nail chip. I went back and they fixed it for me. No questions asked. Squeezed me in between the other clients. I was thrilled. The other 9 looked great and I didn’t want to take them all off due to one chip. It stayed on for 3 weeks! I thought this was absolutely great. If you don’t like how they take off the gel, soak it off at home. That’s what I do. I have never had a bad experience. Just don’t expect lots of small talk and chit chat!
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June 2022 by Bonnie Smith
My regular pedi tech is out of town so I had to search for another tech. Minka (I think that's what she said her name is) was awesome. I love my feet. She was gentle. I will be back again. Thank you.
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June 2022 by Karen Locker
As a "walk-in" for the first time, it was ok. Water wasn't warm enough [wasn't asked], no verval interaction. I asked myself "were the utensils sterilized, was the emory board used"? Over-all pedicure was ok unlike what I'm use to @Beachwood.
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April 2022 by Karla V.
I will not return. The services are overpriced . I spent $70 for a $50 service. No greeting, lack of ambiance, they all spoke amongst themselves in their own language making me feel very uncomfortable. I could hardly hear the music and the TV was off. I was not happy at all with the way my nails turned out. Terrible experience.
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February 2022 by Chasidy Jones
Absolutely terrible and would not recommend. Got a gel manicure Friday and the polish was chipped and lifted Monday.
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February 2022 by Avalon Dinunzio
The tech did a terrible job doing my acrylic gel nails. She made them chunky, messy, thick, uneven, and missed so many spots. She had difficulty doing my nails because she really only had 1 hand and maybe 6.5 fingers total. I didn't judge her from the beginning and gave her a fair chance, obviously she works there for a reason. Well she kept maneuvering my hands to accommodate her and it was uncomfortable for me and she kept pulling my hand aggressively to do so. She just wasn't capable of doing certain techniques due to her disability and while I feel for her, it's not fair that I had to pay full price for poor quality service. The salon itself was not clean whatsoever and she wasn't hygienic in any of her practices and took many short cuts. I hate that I have to make this review, and I hate my nails even more.
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February 2022 by Summerxoxo z
I took me and my sister here (as it was her first time ever getting her nails done) and both of our nails came out horrible. I asked for a refund, and for them to soak them off. And they told me no. They’ll just redo them, unfortunately I did not feel comfortable going back. They were so thinly applied one of my nails broke 2 days later. Just an overall horrible experience. I will never come back. I never leave reviews, and it makes me upset to even have to leave a bad review. But, I paid $53 for my nails. Save your time and money, and go somewhere else.
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February 2022 by Marcie C.
Be careful of this place they ask you if you want your nails cut down and then charge you for it they charge you for different nail polish and my nails have never been so short and so thick and an hour and a half later wow avoid this place.
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February 2022 by Sista Blkluv
Got my granddaughter nails done with gel polish and it came off almost all her nail except 3 nail by the morning! $25 wasted
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January 2022 by Aris Jackson
Love love love this nail shop it’s more than that to me because I adore James and Amy they are my favs!!!!! Not to mention very professional,neat and clean ❤️❤️❤️❤️
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January 2022 by charlene glass
First experience was great with technician name Cha she was great after returning learn she not available no longer took upon to request the owner for service thinking it would be the best. Outcome was terrible and use old polish in front my face took put some nail remover in old polish and polish it over existing polish that place on nails. I will never return there again after tech Cha is no longer staff it very unprofessional service using old polish for all the expensive that service cost.Services: Pedicures
