-
February 2024 by P Garry
If you ever have to go to any Verizon store around here I would highly recommend this store because Frankie is the man to go see! Not only did he help me but 5 other customers in timely manner, he did it ALL by himself!
-
February 2024 by Kyle Coughlin
I had a great experience and highly recommend the Willowick store. Outstanding customer service from Frankie Alesci, who was patient, kind, and gave helpful advice & thorough explanations to all questions. I could tell he genuinely cares about his customers, and Verizon is fortunate to have him! Definitely my go-to Verizon store from now on.
-
November 2023 by Janice ostkar
Brandon was excellent. Very detail oriented, answered all my questions, very pleasant.
-
October 2023 by Lisa Arcidiacono
First time visiting the Verizon store in Willowick. Frankie was exceptional. Went above and beyond to help me. Very personable and knowledgeable to the business. Definitely recommend this store.
-
October 2023 by Maryanne Winch
Brian was very helpful. I really appreciated hin transferring from ild phone and tsbket to my new devices
-
September 2023 by Jeff Baker
Frankie was very helpful with upgrading my phone. Helped reduce our bill when reviewing our Account. Very pleased with our experience at this Verizon store
-
September 2023 by Debbie Lewis
I had excellent customer service from Frankie Alesci at the Willowick Verizon Store! He listened and was patient and thorough when answering all my questions prior to purchasing a phone. He did a great job setting up my phone and assuring me that nothing will be "lost". He spent time checking with me to be sure all was good. I stopped back the following day because there were a few questions that came up while using my new phone. Once again, he was very helpful, answering my questions and showing me a few things to explain. He is very knowledgable, kind, and easy to work with. I will certainly be back for any of my Verizon and cell phone needs. Verizon is lucky to have him!!
-
August 2023 by Michele Hatchette
I went to buy a new phone. Frankie is the greatest He was working by himself. Even though people were still coming in the store, he made a point of checking back with me periodically not making the other customers wait. Very multitasking definitely will come back I've been coming to the store for years and will continue specially with more sales people like Frankie ?
-
August 2023 by Nina Domingue
Great experience withBrandon at this location. New phone, who did?
-
July 2023 by Rufus Smith
Truly an excellent experience working with Frankie Alesci. Exceptional customer service. Wouldn't hesitate to recommend him...and I'm from central Ohio.
-
June 2023 by John Mishler
Great experience at this Verizon location. Frankie does an excellent job taking care of customers and goes above and beyond. Will definitely go back to this store for all my cellular needs.
-
May 2023 by Eduardo Ramirez
Me and my wife went in to get new phones since both were pretty old and banged up. Frankie helped us and answered all our questions and was real helpful. Definitely recommend any going to the shop to talk to Frankie
-
May 2023 by Carmen Dotterer
Had a great experience with Frankie! He helped me with my new phone and was an absolute delight to chat with, and really just made my day with how kind and patient he was with me. I can tell he’s much appreciated, as a few repeat customers dropped by to see him specifically during my visit. Super grateful for his help and friendly banter! Am 100% making this my go to Verizon store!
-
May 2023 by Lois Powell
Frankie was a absolute delight best customer service, explains details perfect, friendly left with a great satisfaction knowing I meant something on a personal level because he cares about his customers!
-
April 2023 by Mary M
I had a wonderful experience and highly recommend this store. Frank was extremely friendly, knowledgeable, and helpful.
