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January 2024 by Dennis Voris
Wife and I are building a home in Wilmington and we got our Jeep Stuck in the Mud. We were referred to Justin and his team, they came out within 20 minutes on a Sunday Afternoon and got us out. Hats off to Justin and his team. Really Appreciate the help. We will definitely pass your name and business along to everyone we know. Thanks Again
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January 2024 by lil curtis davidson
Justin is honest and genuinely a good guy.
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November 2023 by Gary Bowman
Great business they repaired my trucks fuel issue explained what they did the parts replaced and a very reasonable cost highly recommend this shop they are honestServices: General repairs & maintenance
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July 2023 by Rob Brown
Listen, I was traveling down 71 from Columbus back home to Northern Kentucky and my alternator went out so I called my insurance company to get a tow. It was 1:00 and I called and asked if I could get the tow truck to take it there in a hour for a same day repair. He said he could squeeze me in. Fast forward to 3 1/2 hours later when my tow truck FINALLY came to get my car. I just knew there was no way he was going to be willing to start in on it when the shop closed only an hour later. When I got there, I knew I was asking a lot of him. But he fixed my alternator and got me on the road! If he treats a guy who can’t possibly be a repeat customer this well, I imagine he does a good job for everyone!Service: Engine repair
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April 2023 by Zack Williams
I went in Thursday and picked my vehicle up Friday the same week! Fair price, fixed exactly what I wanted him to without trying to upcharge for anything else. Honesty is what this man has. He'll be my lifetime mechanic for sure.Would like to mention my problem was a bad wheel bearing and isn't a big job. My point is he got it in and out without it taking a week. Bigger jobs require more time especially engine work. The man is honest and won't screw you out of anything, so be patient for all things considered.Thank you Justin!Service: General repairs & maintenance
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February 2023 by • Anna B •
I like these guys my van seems to be doing better I don't feel like I was overcharged and they took good care of my van while it was gone (this van is one of my children) I was treated kindly and explained everything so I would definitely recommend!
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March 2022 by Jill Foster
I have been searching for a family owned business for a mechanic I could trust. I found it. Justin is a great mechanic and has so much knowledge about my import cars. He saved me a bunch of cash by not having to take my cars to the dealer for service. He's a great guy who doesn't stop until the job is done and done right. I will recommend First Choice Automotive everytime I can. ?Services: Engine repair
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January 2022 by Steve Callahan
Needed e heater core in my Jeep, nobody could get to for a month. They took it in and had it back to me within a week at a very reasonable price.
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January 2022 by Samantha Messer
Very unprofessional. Everytime we called to check on the work being done they hadn't even test drove the vehicle. Had the car for 3 day and did nothing. We had to have it towed to another shop. Had a million excuses. Will never recommend this shop or ever take our vehicles there again. Thanks Justin for wasting our time and money since you knew we were also paying for a rental during this time.Service: General repairs & maintenance
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June 2021 by Kevin Byers
The worst customer service ive ever experienced in person, I've had matching experiences online but in person its the zero in my zero to ten quality meter.
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March 2021 by Steven Akers
This guy is just an outstanding fella. He's worked on a few of my vehicles.
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February 2021 by Nita Lambcke
I can't say enough good right now about the service we received!Justin has terrific customer service all the way through the major task of replacing an engine and fixing issues caused by another hired shop. I wish we would have went to First Choice Automotive in the beginning. What took the other shop 2 YEARS and still not fixing the truck correctly, Justin had fixed on back to us with in days! The quality of service is above average and the price was more then fair!If you are considering a lifetime Mechanic, This company should be your FIRST CHOICE! Thank you Justin!!Services: Check engine light diagnostic
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February 2021 by Jacob Lambert
After being screwed by anouther company for 2 yrs..
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February 2021 by Nita Lambcke
Outstanding work and great customer service! They earned our business!
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February 2021 by Nita L
I can't say enough good right now about the service we received! Justin has terrific customer service all the way through the major task of replacing an engine and fixing issues caused by another hired shop. I wish we would have went to First Choice Automotive in the beginning. What took the other shop 2 YEARS and still not fixing the truck correctly, Justin had fixed on back to us with in days! The quality of service is above average and the price was more then fair! If you are considering a lifetime Mechanic, This company should be your FIRST CHOICE! Thank you Justin!!... Read More
