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September 2023 by Rebecca Shultz
Jenna is a crook and a liar!! Will NEVER use Kroger pharmacy as long as she's working there!!
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August 2023 by John
Other then it taking 3 days to get my chain saw sharpened, they sharpened it well.
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June 2023 by Casey Cook
I am compelled to share my experience with this pharmacy, which has consistently disappointed me over the past few months. In the past, I held the belief that a simple phone call to request a prescription would result in a prompt fulfillment within approximately 30 minutes. However, my confidence in this pharmacy has been shattered, as I now find myself waiting for at least a week before my prescriptions are ready, and even then, I'm left questioning the efficiency of their services.Today, I encountered a situation that further lowered my expectations of their service, pushing me to express my deep frustration. As someone working in child services, I had an urgent need to obtain a vital medication for a child under my care. Unfortunately, the local CVS pharmacy didn't have the medication in stock, so I proactively called Kroger pharmacy to confirm its availability. To my relief, one of their technicians assured me that they indeed had the medication in stock. Encouraged by this information, I promptly contacted the doctor's office and forwarded the prescription.Arriving at Kroger pharmacy approximately 30 minutes later, my hopes were quickly dampened. Despite the initial confirmation that the medication was in stock, the pharmacy staff informed me that there would be an additional 30-minute wait. Determined to make the best of the situation, I took the children I was caring for to the nearby park, hoping that the delay would not be prolonged.Upon returning to the pharmacy after about 45 minutes, I eagerly approached the counter, anticipating the resolution of this ordeal. However, my relief was short-lived. The technician disappeared to check on our medication but returned with the disappointing news that they did not have it in stock after all. This turn of events forced me to once again contact the doctor's office and redirect the prescription to another pharmacy, which happened to be a 35-minute drive away.It is deeply disheartening that the Kroger pharmacy in Wilmington not only misinformed me, but also my coworkers and the children's mother on two separate occasions, claiming they had the medication when, in reality, nobody had taken the initiative to verify its availability.This experience has left me questioning the professionalism and reliability of this pharmacy. As someone who relies on efficient and accurate medication services, it is disconcerting to encounter such unprofessional conduct. I hope that this review serves as a cautionary tale to others seeking timely and dependable pharmacy services.
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May 2023 by Rey R.
Is a great place cheap but I tell you what in the morning is a guy there don't know his name he is rude and act like he hate his job I call him one time cause I have problems with self checkout, and I read his lips and he say what now men I ask him why hi say that he don't have answers but again the grocery is cheap
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April 2023 by merideth Haley
Very rude people and prescriptions are never filled on time Also prescriptions that they call in to doctor they do not call in.
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April 2023 by Chasity Utley
Get all my medical supplies and medicine here. Love the texts I get to let me know they are available for pickup
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December 2022 by Brandon Gastiger
Staff was very helpful and sweet ❤️
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September 2022 by Brittany Tolle
I could rant for hours about the nightmare this pharmacy is to deal with. Unfortunately it is not an exaggeration that every single time I have to deal with them they have something wrong. Whether it's the wrong medication, wrong price, not having the medication at all when telling you on the phone beforehand that it's ready, to the extremely rude staff that have even gone as far as slamming the wrong medication down on the counter as if it's our issue that they never know what they're doing. Each person you speak with has a different answer. Absolutely atrocious.
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September 2022 by Brittany Holtgreven
Wow. Not only is this place full of mistakes and unhappy employees. They didn't have my grandmother's medicine ready so attempted to convince her to come to their clinic so they could prescribe a different medication!
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September 2022 by Willow Summers
Do not use this pharmacy unless you enjoy taking mystery medications and mystery prices, not to mention mystery service!
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June 2022 by Jack Piechocki
Never knew the pharmacy could magically tell me I haven't taken one of my medications in a year, when in fact I've taken it everyday. On top of that they have not had my medications ready on time in months. Time to say good riddance. My health is more important than your decision to tell me I haven't taken my medicine.
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May 2022 by Brett M.
Great place to shop! The liquor store girls are a hoot, the staff is very friendly and helpful. Guided to me the item immediately.
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May 2022 by Karen Beam
The staff at this Kroger’s is very rude! Not helpful at all and charged my account twice for one prescription. I have never dealt with such a bad staff.
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April 2022 by dale chamberlin
This is usually how i feel after dealing with the Kroger pharmacy in Wilmington.
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December 2021 by Brannon Family
Been with Kroger pharmacy forever and we totally understand that things are tough everywhere these days and I've truly tried to be patient and understanding but there have been way too many issues lately and now it's impossible to get a hold of them. Sadly, I think I'm gonna have to change pharmacies. ?