Lowe's for all of your home improvement needs. Stop by the local Wilmington, OH Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. The store has improved a lot recently, with people seeming happier, leading to a more positive experience. Customers generally find what they need, especially if they check the website first for inventory. However, experiences can be inconsistent. Some customers report that the store does not have several commonly used items, and stock can be unreliable, with items listed as available sometimes not being on the shelf. Assistance from employees is mixed; while some are helpful, others can be no help at all. There are instances of employees lacking specific product knowledge, offering incorrect items, or being unable to locate products, which can waste time. Some female customers have also reported that male employees in certain departments, like tools and hardware, can act condescendingly, assuming they lack knowledge.
My husband and I went to Lowe's, looking for a flashlight, after I couldn't get anyone to help me at Walmart. We walked in and a young man named Christopher assisted us and was very helpful. Very happy with our experience.
April 2024
Really going down hill fast. Definitely not what it used to be. Very unfortunate. Don't have several commonly used items anymore and most of the help is no help at all.
April 2024
Good job guys. I'm updating my review from 4 years ago to 5 stars. The place has improved a lot. Lately I have been going there a lot with all the projects I'm doing. People seem a lot happier. My review from 4 tears ago was probably during Covid so that could explain it.
