Lowe's for all of your home improvement needs. Stop by the local Wilmington, OH Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. The store has improved a lot recently, with people seeming happier, leading to a more positive experience. Customers generally find what they need, especially if they check the website first for inventory. However, experiences can be inconsistent. Some customers report that the store does not have several commonly used items, and stock can be unreliable, with items listed as available sometimes not being on the shelf. Assistance from employees is mixed; while some are helpful, others can be no help at all. There are instances of employees lacking specific product knowledge, offering incorrect items, or being unable to locate products, which can waste time. Some female customers have also reported that male employees in certain departments, like tools and hardware, can act condescendingly, assuming they lack knowledge.
Chillicothe branch pro desk Rocks!! accepted my business card over phone for my crew to have an easy transaction so it didn’t hold the project up!! Other branches refused. I wasn’t able to buy online due to my internet was out due to storm.
February 2026
Most helpful and friendly staff. For almost two years since moving to Wilmington, every time we go in(and it's been a lot) we have had excellent service.Keep it up.
February 2026
Gentlemen went above and beyond to help me find the screws I needed for my dryer cord and I am very greatful!
