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November 2023 by Smokin'&Cookin'
Awful customer service. After being mistreated I attempted to contact the bank to clear the air and the bank will not call me back. Just because I left a 1 star review they deserved. The management, Matt and Joann help create this bad and nasty culture they have as employees. They are all nasty and rude if you are a white, middle-aged man. Everyone else they have open arms for it seems.
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October 2023 by Peggy H.
They have been very difficult to deal with and they have been awfully rude to my son anytime he tries to help me out. Shame on you all!
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September 2023 by Nayan Patel
My family and I have banked with Wilmington Savings for almost two decades. The bank tellers always give you a warm welcome and help with any questions/issues you may have. If you want a local bank that genuinely cares about you and provides great service, this is the place to go.
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September 2023 by Metz Farm
The tellers always address us by name. They are always friendly and courteous. We love the hometown feeling and the things they do for the community. We wouldn’t bank anywhere else! Keep up the good work!!
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September 2023 by MrderSheRote
Today I had to start up a checking account for my new job and make sure I had that squared away, I had no clue what I was doing because this is my first time, but Nancy Brooks, and Lori Woodward made sure that it was not only fast and simple for me, but also they did a great job at explaining and walking me through what everything was, and being extremely polite as well, awesome service today, and a awesome soundtrack in that building as well
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September 2023 by Randa Rogers
I've only had interactions with the teller line on a daily basis, and they are the nicest, most patient people that I've come across in customer service.
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September 2023 by Tonya Fausnaugh
The customer service here is top notch! They always get me taken care of professionally and efficiently! Couldn't ask for a better Hometown bank!
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September 2023 by Brad Heys
After banking at another institution for over 20 years I switched my accounts to Wilmington Savings Bank and it was the best financial decision I’ve ever made.
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September 2023 by Cbc Mcmichael
Greatest bank ever! Super friendly staff and fast service. It's like being part of the family!
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September 2023 by Jacob Reynolds
It’s awesome, thank you. That will help save the world economy because I serve Cincinnati, Kentucky and Wilmington.
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September 2023 by Bo Stranzin
Tremendous staff that could easily be the cast of Cheers .. always welcoming and extremely efficient!
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July 2022 by Shea Lawrence
Bob Schaad is one of the best people I've ever worked with for mortgages! His support at Wilmington Savings Bank was top notch and did everything to get our loan processed in record time. They were fantastic!
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February 2022 by Sarah Blemker
I worked with WSB recently and their rates are very competitive. They are willing to work with each client to achieve what's best for them. Low fees are always a plus as well. Thanks for your dedication and customer service.
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February 2022 by Todd Burroughs
Wilmington Savings Bank in my experience has competitive mortgage rates with low fees and respectful and helpful staff; very well run and professional bank!
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August 2021 by Pamela Foster
Bank says it dont take savings account out of the Country, Federal Reserve said they never heard of that.
