Alson Jewelers, a family-owned business in Cleveland since 1931, is renowned for its exceptional selection of luxury jewelry and watches. As an Official Rolex Jeweler, Alson offers an impressive array of Swiss timepieces, including brands like Rolex, Tudor, and Cartier, along with exquisite designer jewelry from names like David Yurman and Marco Bicego. Customers consistently praise the store for its trendy merchandise and outstanding service, emphasizing the knowledgeable and friendly staff. Reviews highlight individual employees who provide personalized assistance, such as helping with watch adjustments and teaching customers about product features. Alson Jewelers is not only recognized for its beautiful offerings but also for its empathetic customer service. Staff members have been noted for their thoughtful and supportive interactions, even in challenging situations, such as providing advice on selling engagement rings. Their willingness to share knowledge and guidance enhances the overall customer experience. Whether it’s for a quick battery replacement or finding the perfect engagement ring, Alson Jewelers stands out as a trusted destination for jewelry and watch needs, making it a beloved part of the Cleveland community.
What a fantastic experience, Nicole was amazing explaining and showing us all the pieces and spent so much time with us, truly an amazing experience. Can't wait to for our next purchase.
June 2024
Awesome place with awesome people! Thank you Cheryl for helping me get my watch to the perfect size. Not only was she nice and pleasant to work with, but she had an extraordinary wealth of knowledge about the products and company history. Thanks Alson and thank you Cheryl.
May 2024
The merchandise is always trendy and exquisite and the service is wonderful. Always nice to patronize a true family business as well.