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March 2024 by Dustin Estep
Most sloppiest burrito I had opened up my foil n you swear I ordered a bowl it wasn't tightly wrapped and my guys spilled all over my lap wasted 10 dollars
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March 2024 by Bradley Bradley
My burrito was good and time wasnt
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February 2024 by Christina Turner
Staff was rude and trying to push me out the door. Haven't been there in months and they are STILL out of vinaigrette and ice machine is
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February 2024 by Ryan Austin
Cleanest Chipotle I've been to, food actually tastes fresh. The fajitas even looked fresh and not brown and overcooked. The gentlemen working the morning shift on 2/13/24 are solid.
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February 2024 by Nikki Cooper
Just Terrible..i get there at 11:06am..Customers standing at the door waiting for the Manger to open the doors and they were suppose to open at 10:45 am.. Mananger had the worst Attitude and so did the employees. Smh if the owner care about this business he better change this Quickly
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January 2024 by Josh Webb
The employees were more concerned with watching sports on their phones than being bothered by the customers. Good on the floor. Ice maker out of ice. Sloppy food prep.
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January 2024 by Justin Michael
Worse Management ever. Completely rude and disrespectful. Next time you think about eating some chipotle at this location. Just remember this photo. They literally used these onions on the ground laying in dirty fryer grease to make fajitas.
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January 2024 by Ceara Mayfield
Got off work pulled up at 9:45pm they close at 10pm the doors were already locked the staff was all cleaning up and just looking at me trying to get in nobody said were closed they just continued cleaning up as if it was 10 o’clock.
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January 2024 by Andrea S
This was the worst Chipotle experience I’ve had. The customer service was terrible and the food was worse. I’ll start with the employees. Very unprofessional! I stood in that line and watched a young male fix someone’s bowl and in the middle of fixing the bowls, he’s wiping the counter, knocking food from the counter into the food bins when she wasn’t even done placing her order. Then I’m waiting, thinking it’s my turn and he stares at me, walks away without saying a word, comes back stares at me more without saying anything and I’m still waiting to even get my bowl fixed. Then he proceeds to tell his coworker, “I’m leaving in 30min.” Then a girl comes up to make my bowl. I get checked out the girl at the register has no manners, doesn’t even speak.As for the food quality. TERRIBLE! The rice was hard as rocks. Just an overall terrible experience.
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January 2024 by Blake Spaman
This place is a mess. They were out of forks, only had sprite to drink, no ice. The tables were all dirty while the 3 employees standing by the register were hanging out, doing nothing productive. The employees acted like I was interrupting them when I asked for a fork.The quality of most Chipotle restaurants seems to have gone way down in the last few years, this one is especially bad.
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January 2024 by Narsha Dent
It’s not clean. It’s steak in the chicken, tomatoes in the cheese. Half of the foundation drink are out. Half of the staff is on their phone even the cashier. Just a
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January 2024 by Cynthia Hurry- A Soul Searcher's Homestead
Shame about the very poor service as the food is good. Employees and managers alike were argumentative and rude over the simple request of extra lettuce and being told "I don't care" about the extra charges. Thanks for the free lunch though. It was as delicious as it was unexpected.
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January 2024 by Rae M
Refused to serve me plain white rice for my grandmother with high blood pressure. I talked to a manager and they claimed it was “not on our menu”. Not accommodating customers with dietary restrictions is terrible customer
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December 2023 by Sara H
Probably the best Chipotle in the Solon/Orange/Warrensville area. Nice staff and somewhat clean
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December 2023 by Charles Porter
I get what I expect. Quick service, in and out. Great for lunch. But this is my second time in 2 weeks at this location and still no forks! No ice! Is it too much to ask for a fork to eat a burrito bowl?
